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Image Recovery

Explorer ,
Feb 17, 2025 Feb 17, 2025

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In the past, if I had a power failure while editing, when I reopened PS the image/s I was working on would come back up as a recovered file. Several times lately this has happened and when I reopen PS the image edit is just gone. Did Adobe remove this feature, has it been moved and renamed? What's going on with this?

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Adobe
Community Expert ,
Feb 17, 2025 Feb 17, 2025

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It still exists but requires that you save the file first. After that it saves a recovery file in case of a crash.
Personally, I would never rely on that and use incremental saves while I work i.e. filename001, filename002 etc. When I am finished, and have checked the final saved version is OK, I just delete those incremental files.

 

Dave

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Community Expert ,
Feb 17, 2025 Feb 17, 2025

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Hello

That is the way! There are free scripts to make incremental saves, such as: https://www.artstation.com/marketplace/p/XOdlp/save-as-today-s-date-auto-version-up-photoshop-script

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Explorer ,
Feb 17, 2025 Feb 17, 2025

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Is this a third party fix? Why not just leave it as an automatic feature? Even Gmail autosaves every minute or so while I'm writing an email. 

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Community Expert ,
Feb 17, 2025 Feb 17, 2025

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This is a third parti script that allows you to save under an incremental name, to set base camps if editing goes haywire. Safer than working on only one file. It is not an autosave. There's also a huge difference between email editing and pictures editing , some files can be gigabytes big...

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Explorer ,
Feb 17, 2025 Feb 17, 2025

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Thanks for this. Just like Dobe to take the fangs out of something and place it in the closet. 

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Explorer ,
Feb 17, 2025 Feb 17, 2025

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Thanks for this. Just like Adobe to take the fangs out of something and place it in the closethh. 

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Community Expert ,
Feb 17, 2025 Feb 17, 2025

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Nothing has changed, auto-recovery works the same way as it always has and requires that you save the file first. After that it saves a recovery file.

Dave

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Explorer ,
Feb 17, 2025 Feb 17, 2025

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Didn't you already say that?

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Community Expert ,
Feb 17, 2025 Feb 17, 2025

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Yes, just before you accused Adobe of hiding things

Dave

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Explorer ,
Feb 17, 2025 Feb 17, 2025

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I didn't realize speaking against the mother ship wasn't allowed. No wonder you posted the same thing twice. 

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Community Expert ,
Feb 17, 2025 Feb 17, 2025

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@stockphotog.miller 

Dave is just trying to explain how this actually works.

 

If you have frequent power outages, you really, really need a UPS.

UPS.pngexpand image

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Community Expert ,
Feb 17, 2025 Feb 17, 2025

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quote

 if I had a power failure while editing


By stockphotog.miller

 

I recommend that you get a UPS {battery backup):

https://www.google.com/search?q=uninterruptible+power+supply&rlz=1C1CHBF_enUS776US776&oq=uninterup&a...

 

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Engaged ,
Feb 17, 2025 Feb 17, 2025

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Just to state for the record and for the use of others, this is how you set up automatic Ps backup of work files:

Settings>File Handling>Automatically Save Recovery (box checked?) every 5/10/15/30minutes/1hr

 

Ps>Help>Photoshop Help, search for "file recovery troubleshooting." As of this writing, the third search result, file recovery troubleshooting (Help), will be a good read.

 

excerpt(s) --

 

There are numerous potential causes for file damage:
• Sudden power outage
• Computer crashes while saving a file
• Photoshop freezes or crashes while saving a file
• Network connection issues
• Hardware problems, including damaged cables, failing hard disks or RAM modules
• Triggered OS update on your computer

 

If your image appears corrupted on screen and the damage does not save to the exported file or
print, the cause is likely your graphics card or driver.
See Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues.

 

highlights of the troubleshooting webpage --

Install graphics card (GPU) driver updates

Troubleshoot graphics processor

Restore preferences

Troubleshoot plug-ins

Troubleshoot fonts

(and to stop future crashes) Photoshop is crashing

"If you perform all the steps above and you still encounter a crash, be sure to submit all crash reports. If you submit a crash report for a known issue to Adobe with your email address, we can email you a solution for correcting the problem."

 

 from

Troubleshoot crash or freeze in Photoshop

Fix common crash issues in 6 simple steps

  1. Check for a Known issue in Photoshop.
  2. Force quit and restart Photoshop or restart your computer.
  3. Update Photoshop to the latest version
  4. Reset Photoshop’s preferences
  5. Troubleshoot GPU and graphics driver *
  6. Keep your macOS or Windows operating system up to date.

* Disable the GPU to quickly narrow down the issue

 

---

 

I found no statement in Adobe's documentation that autosave doesn't work as advertised if no initial user-initiated save is performed. I'd like a reference to that Adobe.com information, not an anecdote please.

Larry

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Explorer ,
Feb 17, 2025 Feb 17, 2025

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Very helpful! Thank you!

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Explorer ,
Feb 19, 2025 Feb 19, 2025

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LATEST

That was it, the box was unchecked. Thank you!

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