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Image size crash issue.

Participant ,
Mar 01, 2024 Mar 01, 2024

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Hi all, for months now I have lived with an infuriating bug but can no longer. I create large files to check out suface patterns and if I post on social media I will add a logo resize and save. Almost everytime I forget to merge or flatten the file before I do this when I revert to image size to alter the DPI etc for the web the everything grinds to a halt the spinning beachball appears and it crashes. Fatal error or known bug with no fix? Please assist. 

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Adobe
Community Expert ,
Mar 01, 2024 Mar 01, 2024

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@Gerrys Hi Gerrys - this is the second post you mention various things that are crashing your Photoshop. Can you go to the Help Menu/System Info, select all and copy/paste details here?

 

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Participant ,
Mar 01, 2024 Mar 01, 2024

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Thanks again for responding Kevin. Here is the copy of the info you suggested I send.

 

Adobe Photoshop Version: 25.5.0 20240214.r.375 c4f33ec x64 Number of Launches: 12 Operating System: Mac OS 12.7.3 System architecture: Intel CPU Family:6, Model:14, Stepping:13 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading Physical processor count: 8 Logical processor count: 16 Processor speed: 3600 MHz Built-in memory: 16384 MB Free memory: 6927 MB Memory available to Photoshop: 11794 MB Memory used by Photoshop: 70 % Crash Handler: Adobe DCX Version: 7.13.2 SAM SDK Version: 7.6.0-fio ACP.local Status: - SDK Version: 3.4.0 - Core Sync Status: Reachable and compatible - Core Sync Running: 7.0.0.9 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 4.0.4 Open Color IO version: 2.3.2 C2PA library version: adobe_c2pa/0.7.6-2 c2pa-rs/0.25.2-patch NGL Version: 1.36.0.10 Chalkboard: Disabled. Precise Color Management for HDR Display: Disabled. Manta Canvas: Enabled. Alias Layers: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: 7.3.0 TextEngine: Unified Text Engine ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: AMD Radeon Pro 580X
GPUVendor: AMD
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 8,589 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: (0, 0) -> (5120, 2880) Display scale: 2 High DPI Monitor Main Display Display Type: WCG ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"/Applications/Adobe Photoshop 2024/Adobe Photoshop 2024.app/Contents/MacOS/sniffer" -baseTimeMS=467122871 -comment=Photoshop Version: Adobe Photoshop 25.5.0 20240214.r.375 c4f33ec x64

[1 ms]
Start GetSnifferResult

[297 ms]
Start sniffer 2024-03-01 14:59:21
# Photoshop Version: Adobe Photoshop 25.5.0 20240214.r.375 c4f33ec x64
sniffer -baseTimeMS=467122871 -comment=Photoshop Version: Adobe Photoshop 25.5.0 20240214.r.375 c4f33ec x64

{35 ms}
Start platform native
# displays: 1
Display 0
Display: 69927072
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (5,120, 2,880)
Dimensions: (5,120 2,880)
Display scale: 2
Physical size: (599.3 340.242)
Pixel size: (0.117051 0.11814)
Dynamic range: (0 1)
Potential dynamic range: (0 2)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=AMD Radeon Pro 580X index=0)

# devices: 1
Device 0
Name: AMD Radeon Pro 580X
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: EMBEDDED
# attached displays: 1
69927072
GPU accessible RAM: 8,589 MB
VRAM: 8,589 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: AMD
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{242 ms}

{242 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: 69927072
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (5,120, 2,880)
Dimensions: (5,120 2,880)
Display scale: 2
Physical size: (599.3 340.242)
Pixel size: (0.117051 0.11814)
Dynamic range: (0 1)
Potential dynamic range: (0 2)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16915464 index=0)

# devices: 1
Device 0
Name: AMD Radeon Pro 580X OpenGL Engine
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 1
69927072
GPU accessible RAM: 8,192 MB
VRAM: 8,192 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (2.1 ATI-4.8.101)
Device version: 2.1 (2.1 ATI-4.8.101)
Vendor name: AMD
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 16915464
Display mask: 2047
End platform OpenGL
{266 ms}

{266 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: AMD Radeon Pro 580X Compute Engine
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,589 MB
VRAM: 8,589 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Aug 17 2023 05:46:30))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: AMD
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 43 GB / s
Compute score: 2,330.57
Device name string: AMD Radeon Pro 580X Compute Engine
Device vendor string: AMD
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{295 ms}

Exit code kExitNormal
End sniffer 2024-03-01 14:59:21
[kStatusNormal, kExitNormal]

[297 ms]
Finish RunAllAPIs

[299 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription Serial number: 90970178952384304444 GUIDBucket: Composite Core GPU (comp_core_gpu): on Composite Core Threads (MultithreadedCompositing): on Composite Core UI (comp_core_ui): off Composite Core Feature Prefs (CompCoreFeaturePrefs): off Document Graph (DocumentGraph): off Application folder: /Applications/Adobe Photoshop 2024/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 1.82T, 587.3G free Required Plugins folder: /Applications/Adobe Photoshop 2024/Adobe Photoshop 2024.app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop 2024/Plug-ins/ Installed components: dvametadata.framework dvametadata 23.0.0.0 AdobeXMPScript.framework AdobeXMPScript 79.f354efc70 79.f354efc70 libdynamic-napi.framework Torq Native local ICUUnicode.framework ICUUnicode 14.1.1.d035417 ICUConverter.framework ICUConverter 14.1.1.d035417 AdobeCrashReporter.framework AdobeCrashReporter 14.0.0.202310292158_2f28289 boost_system.framework boost_system 23.0.0.0 AdobeACE.framework AdobeACE 6.0.1 79.349de4fcc0. dvanet.framework dvanet 23.0.0.0 AdobeOwl.framework AdobeOwl mediacoreif.framework mediacoreif 23.0.0.0 dvascripting.framework dvascripting 23.0.0.0 dvaappsupport.framework dvaappsupport 23.0.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 6.0.0 79.a28ee6c. AIDE.framework AIDE 6.0.0 79.e59fc310 boost_chrono.framework boost_chrono 23.0.0.0 dynamiclink.framework dynamiclink 23.0.0.0 dvaaccelerate.framework dvaaccelerate 23.0.0.0 dvametadataUI.framework dvametadataUI 23.0.0.0 AdobeARE.framework AdobeARE 3.0.0 79.625377 AdobePDFPort.framework AdobePDFPort 4.0.0 79.625377 ICUInternationalization.framework ICUInternationalization 14.1.1.d035417 boost_filesystem.framework boost_filesystem 23.0.0.0 AdobeBIB.framework AdobeBIB 4.0.0 79.349de4fcc0. AdobeXMPFiles.framework AdobeXMPFiles 79.f354efc70 79.f354efc70 AdobeLinguistic.framework 15.0.0.2d5dab2 dvaplayer.framework dvaplayer 23.0.0.0 filterport.framework filterport 28.0.0.170 PlugPlugOwl.framework PlugPlugOwl 11.5.2.130 libzip.framework libzip 23.0.0.0 AdobeAGM.framework AdobeAGM 7.1.0 79.349de4fcc0. AdobeSVGRE.framework AdobeSVGRE 9.3.0 "79.968b720f." AdobePDFL.framework AdobePDFL 17.0.0 79 . 82c92b10 dvavulcansupport.framework dvavulcansupport 23.0.0.0 dvacore.framework dvacore 23.0.0.0 aiport.framework aiport 28.0.0.170 AdobePIP.framework AdobePIP 8.2.0.16 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 6.0.0 79.a28ee6c. dvatransport.framework dvatransport 23.0.0.0 AdobeXMP.framework AdobeXMPCore 79.f354efc70 79.f354efc70 AdobeJP2K.framework AdobeJP2K 4.0.1 79.eda3309 dvaaudiodevice.framework dvaaudiodevice 23.0.0.0 LogSession.framework LogSession 8.2.0.16 dvaaudiodsp.framework dvaaudiodsp 23.0.0.0 PlugPlugExternalObject.framework 11.5.2.130 AdobeSVGAGM.framework AdobeSVGAGM 4.0.0 79.4d9d554. dvametadataapi.framework dvametadataapi 23.0.0.0 WRServices.framework WRServices 18.0.0 18.0.0.0 AdobeBIBUtils.framework AdobeBIBUtils 4.0.0 79.349de4fcc0. boost_threads.framework boost_threads 23.0.0.0 CloudAILib.framework CloudAILib 28.0.0.170 SPBasic.framework SPBasic 28.0.0.170 AdobeCoolType.framework AdobeCoolType 9.0.3 79.349de4fcc0. boost_regex.framework boost_regex 23.0.0.0 dvamediatypes.framework dvamediatypes 23.0.0.0 AdbePM.framework AdbePM 1 boost_date_time.framework boost_date_time 23.0.0.0 dynamic-torqnative.framework Torq Native local AdobeMPS.framework AdobeMPS 9.0.0.53906 79.7a67d565 dvaui.framework dvaui 23.0.0.0 MacMemory.framework MacMemory 28.0.0.170 AILib.framework AILib 28.0.0.170 ICUData.framework ICUData 14.1.1.d035417 dvamarshal.framework dvamarshal 23.0.0.0 aifm.framework aifm 28.0.0.170 Unified Extensibility Platform uxp-7.4.1-release UPIC 2.6.0 Required plugins: Accented Edges 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 25.5.0, © 2014-2024 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Analog Efex Pro 2 5.0.1.61, Copyright c2000-2018, DxO Labs - from the file “Analog Efex Pro 2.plugin” Angled Strokes 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 25.5 © 1993-2024 Adobe. All rights reserved. - from the file “Average.plugin” BackgroundFilter 5.0.1.61, Copyright ©2000-2018, DxO Labs - from the file “BackgroundFilter.plugin” Bas Relief 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 25.5.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 16.2 (1763), Copyright © 2024 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 16.2 (1763), Copyright © 2024 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 25.5 © 2002-2024 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 25.5 © 1993-2024 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Efex Pro 4 5.0.1.61, Copyright c2000-2018, DxO Labs - from the file “Color Efex Pro 4.plugin” Color Halftone 25.5.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 25.5 © 2003-2024 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 25.5.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 25.5.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 25.5.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dfine 2 5.0.1.61, Copyright ©2000-2018, DxO Labs - from the file “Dfine2.plugin” Dicom 25.5 © 2003-2024 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 25.5 © 1993-2024 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 25.5.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Entropy 25.5 © 2006-2024 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 25.5 © 2012-2024 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 25.5.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 25.5 © 1990-2024 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 25.5.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” FineStructuresFilter 5.0.1.61, Copyright ©2000-2018, DxO Labs - from the file “FineStructuresFilter.plugin” Fresco 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 25.5 © 2024-2024 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDR Efex Pro 2 5.0.1.61, Copyright c2000-2018, DxO Labs - from the file “HDR Efex Pro 2.plugin” HDRMergeUI 25.5, Copyright © 2002-2024 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HotPixelsFilter 5.0.1.61, Copyright ©2000-2018, DxO Labs - from the file “HotPixelsFilter.plugin” HSB/HSL 25.5.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 25.5.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Ink Outlines 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 25.5 © 2001-2024 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 25.5 © 2006-2024 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 25.5.0, © 2002-2024 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 25.5.0, © 2002-2024 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 25.5.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 25.5.0, © 2001-2024 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 25.5 © 1993-2024 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 25.5 © 2006-2024 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 25.5 © 2006-2024 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 25.5 © 1993-2024 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 25.5 © 2006-2024 Adobe. All rights reserved. - from the file “statistics.plugin” Merge to HDR Efex Pro 2 5.0.1.61, Copyright c2000-2018, DxO Labs - from the file “HDR Efex Pro 2 Automation.plugin” Mezzotint 25.5.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 25.5 © 2006-2024 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 25.5 © 1990-2024 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 25.5 © 1990-2024 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Nik Collection Selective Tool 5.0.1.61, Copyright ©2000-2018, DxO Labs - from the file “SelectivePalette.plugin” Note Paper 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 25.5 © 1993-2024 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” ON1 Effects Standalone 2019 13.5.0, Copyright © 2019 ON1, Inc. All rights reserved. - from the file “ON1 Effects 2019.plugin” ON1 Effects Standalone 2019 13.5.0, Copyright © 2019 ON1, Inc. All rights reserved. - from the file “ON1 Effects 2019.plugin” ON1 Effects Standalone 2019 Filter 13.5.0, Copyright © 2019 ON1, Inc. All rights reserved. - from the file “ON1 Effects 2019.plugin” OpenEXR 25.5.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Parametric Filter 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialFilter.plugin” Patchwork 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 25.5.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 25.5 © 1989-2024 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 25.5 © 1993-2024 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 25.5.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 25.5 © 1989-2024 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 25.5.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 25.5.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 25.5 © 1989-2024 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Radial Blur 25.5.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 25.5 © 2003-2024 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 25.5 © 2006-2024 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 25.5 © 2012-2024 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 25.5.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 25.5.0, © 1999-2024 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 25.5, © 2002-2024 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” ShadowsFilter 5.0.1.61, Copyright ©2000-2018, DxO Labs - from the file “ShadowsFilter.plugin” Sharpener Pro 3: (1) RAW Presharpener 5.0.1.61, Copyright ©2000-2018, DxO Labs - from the file “SHP3RPS.plugin” Sharpener Pro 3: (2) Output Sharpener 5.0.1.61, Copyright ©2000-2018, DxO Labs - from the file “SHP3OS.plugin” Shear 25.5.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Silver Efex Pro 2 5.0.1.61, Copyright c2000-2018, DxO Labs - from the file “Silver Efex Pro 2.plugin” Skewness 25.5 © 2006-2024 Adobe. All rights reserved. - from the file “statistics.plugin” SkinFilter 5.0.1.61, Copyright ©2000-2018, DxO Labs - from the file “SkinFilter.plugin” SkyFilter 5.0.1.61, Copyright ©2000-2018, DxO Labs - from the file “SkyFilter.plugin” Smart Blur 25.5.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 25.5 © 1993-2024 Adobe. All rights reserved. - from the file “Solarize.plugin” SP Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin” Spatter 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 25.5.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 25.5 © 2006-2024 Adobe. All rights reserved. - from the file “statistics.plugin” StrongNoiseFilter 5.0.1.61, Copyright ©2000-2018, DxO Labs - from the file “StrongNoiseFilter.plugin” Sumi-e 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 25.5 © 2006-2024 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 25.5.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 25.5.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Torn Edges 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 25.5.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Underpainting 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 25.5.0, © 2003-2024 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 25.5 © 2006-2024 Adobe. All rights reserved. - from the file “statistics.plugin” Viveza 2 5.0.1.61, Copyright ©2000-2018, DxO Labs - from the file “Viveza2.plugin” Water Paper 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 25.5.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 25.5.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 25.5.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 25.5 © 1989-2024 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 25.5.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plugins: NONE Duplicate and Disabled plugins: Analog Efex Pro 2 2.0.12.10, Copyright ©2000-2015, Google - from the file “Analog Efex Pro 2.plugin” BackgroundFilter 2.2.21.10, Copyright ©2000-2014, Google - from the file “BackgroundFilter.plugin” Color Efex Pro 4 4.3.24.10, Copyright ©2000-2015, Google - from the file “Color Efex Pro 4.plugin” Dfine 2 2.2.21.10, Copyright ©2000-2014, Google - from the file “Dfine2.plugin” FineStructuresFilter 2.2.21.10, Copyright ©2000-2014, Google - from the file “FineStructuresFilter.plugin” HDR Efex Pro 2 2.2.24.10, Copyright ©2000-2015, Google - from the file “HDR Efex Pro 2.plugin” HotPixelsFilter 2.2.21.10, Copyright ©2000-2014, Google - from the file “HotPixelsFilter.plugin” Merge to HDR Efex Pro 2 2.2.24.10, Copyright ©2000-2015, Google - from the file “HDR Efex Pro 2 Automation.plugin” Nik Collection Selective Tool 2.1.28.10, Copyright ©2000-2015, Google - from the file “SelectivePalette.plugin” ShadowsFilter 2.2.21.10, Copyright ©2000-2014, Google - from the file “ShadowsFilter.plugin” Sharpener Pro 3: (1) RAW Presharpener 3.1.21.10, Copyright ©2000-2014, Google - from the file “SHP3RPS.plugin” Sharpener Pro 3: (2) Output Sharpener 3.1.21.10, Copyright ©2000-2014, Google - from the file “SHP3OS.plugin” Silver Efex Pro 2 2.2.24.10, Copyright ©2000-2015, Google - from the file “Silver Efex Pro 2.plugin” SkinFilter 2.2.21.10, Copyright ©2000-2014, Google - from the file “SkinFilter.plugin” SkyFilter 2.2.21.10, Copyright ©2000-2014, Google - from the file “SkyFilter.plugin” StrongNoiseFilter 2.2.21.10, Copyright ©2000-2014, Google - from the file “StrongNoiseFilter.plugin” Viveza 2 2.1.21.10, Copyright ©2000-2014, Google - from the file “Viveza2.plugin” Plugins that failed to load: NONE Unified Extensibility Platform - Extensions: Home Screen (Loaded) 7.3.0.57 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-7.3.0/" CmdN: 1.19.26
UAB: 2.18.0-4 Loaded at: 144 ms - launch time impact: 744 ms ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 30.1.0.0 - from the file "Required Folder" Loaded at: 309455 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 29.4.0.0 - from the file "Required Folder" Content Credentials (Loaded) 0.42.17.0 - from the file "Required Folder" Loaded at: 306690 ms - launch time impact: 8 ms CC Libraries Panel (Prepared) 4.5.63.0 - from the file "Required Folder" CAPTURE: 2.0.41 STOCK: 4.2.2 In app notifications (Loaded) 2.0.5.0 - from the file "Required Folder" Loaded at: 309456 ms - launch time impact: 0 ms Parametric Filter (Loaded) 0.1.8.0 - from the file "Required Folder" Loaded at: 309457 ms - launch time impact: 0 ms Photoshop Adjustments Panel (Loaded) 2.1.16.0 - from the file "Required Folder" Loaded at: 309457 ms - launch time impact: 1 ms Photoshop UXP Export-As (Prepared) 5.8.37.0 - from the file "Required Folder" Photoshop In App Messaging (Loaded) 4.3.9.0 - from the file "Required Folder" Loaded at: 309458 ms - launch time impact: 1 ms Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder" Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 305700 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 305701 ms - launch time impact: 0 ms Discover Panel (Loaded) 2401.91.0.9 - from the file "Required Folder" Loaded at: 309460 ms - launch time impact: 0 ms Neural Filters (Registered) 1.15.0.100 - from the file "Required Folder" Scan time: 0 ms - entries: 36 Extensions: Libraries 1.0.0 - from the file “/Applications/Adobe Photoshop 2024/Adobe Photoshop 2024.app/Contents/Resources/CEP/extensions/com.adobe.DesignLibraryPanel.html/index.html” com.adobe.capture.extension 2.0.41 - from the file “/Applications/Adobe Photoshop 2024/Adobe Photoshop 2024.app/Contents/Resources/CEP/extensions/com.adobe.DesignLibraryPanel.html/extensions/capture/capture.html” com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “/Applications/Adobe Photoshop 2024/Adobe Photoshop 2024.app/Contents/Resources/CEP/extensions/com.adobe.DesignLibraryPanel.html/extensions/stock-panel-licensing/index.html” ON1 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/onOne/index.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop 2024/Adobe Photoshop 2024.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Adobe Paper Texture Pro 3.1.2 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.AdobePaperTexturePro/index.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop 2024/Adobe Photoshop 2024.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” com.adobe.cclibraries.manager 1.0.0 - from the file “/Applications/Adobe Photoshop 2024/Adobe Photoshop 2024.app/Contents/Resources/CEP/extensions/com.adobe.DesignLibraryPanel.html/manager.html” Installed TWAIN devices: NONE

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Community Expert ,
Mar 04, 2024 Mar 04, 2024

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One thing I did note: 6927 MB Memory available to Photoshop.

11794 MB Memory used by Photoshop.

 

Running large files can eat up RAM in no time.

My concern is you only have a total of 16 GB RAM and if you have anything else running you could be low on remaining RAM which would cause all of the afforementioned issues and more.

 

Can you capture your Photoshop performance preference window and post it here?

Want to verify first before determining.

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Community Expert ,
Mar 04, 2024 Mar 04, 2024

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resizing the doc will not resize the smart objects. open one of them and check its image size, you may be surprised…

😉

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