Images freezing while working on them.

Community Beginner ,
Mar 23, 2022 Mar 23, 2022

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At the moment, I’m having problems with my images freezing while working on them in Photoshop. I then have to save and reopen the image to work it again. This happend on my old computer, but now I have a new Apple Mac, you wouldn't think this would be a problem anymore. Has anyone on here had this problem? Thanks 🙏

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Adobe Community Professional ,
Mar 23, 2022 Mar 23, 2022

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On Photoshop: Go to preferences, then performance. See how much memory usage you have set for photoshop. Maybe you can allow more usage.

Lee- Graphic Designer, Print Specialist, Photographer

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Community Beginner ,
Mar 23, 2022 Mar 23, 2022

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Hi, 

Thanks for the info.

 

It does allow me to have more usage, but still it doesn't make a difference. 

Thanks anyways. 

 

Alex 

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Adobe Community Professional ,
Mar 23, 2022 Mar 23, 2022

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If Photoshop freezes I would expect it to be impossible to save the open images so what exactly do you mean by »images freezing«? 

 

What have you done for all-purpose trouble-shooting so far? 

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/using/preferences.html

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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Community Beginner ,
Mar 23, 2022 Mar 23, 2022

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My images freeze, ie none of the tools will work, but if I press comand s, it will save back to where I opened it from. 

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Adobe Community Professional ,
Mar 23, 2022 Mar 23, 2022

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Could you please post screenshots with the pertinent Panels (Toolbar, Layers, Options Bar, …) visible? 

 

Have you reset Preferences yet? 

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Community Beginner ,
Mar 23, 2022 Mar 23, 2022

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    Screenshot 2022-03-23 at 14.51.55.png

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Adobe Community Professional ,
Mar 23, 2022 Mar 23, 2022

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What is that screenshot supposed to illustrate? 

Do the »freezes« happen in connection with Path operations or randomly? 

 

Have you reset Preferences yet? 

 

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Community Beginner ,
Mar 23, 2022 Mar 23, 2022

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Yes, just reset my prefrences. 

Thanks

Alex 

 

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Adobe Community Professional ,
Mar 23, 2022 Mar 23, 2022

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Does it appear to have made a difference? 

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Community Beginner ,
Mar 24, 2022 Mar 24, 2022

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Hi, 

 

No it doesn't seem to have made a difference. 

 

I'll see what happens today and let you know, but thanks for your help so far. 

 

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Community Beginner ,
Mar 24, 2022 Mar 24, 2022

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I'm still having problems with my images freezing. Does anyone else have another idea. 

 

Thanks

 

Alex 

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