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Images Not Opening

New Here ,
Oct 25, 2021 Oct 25, 2021

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I am getting the error of Cannot COmplete your request becuaseof a program error constantly when trying to open images.

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Adobe Community Professional ,
Oct 26, 2021 Oct 26, 2021

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To say more we need more detailed informations about your system.

Which version of Photoshop do you use?

Which version of Windows do you use?

What's the exact error message?

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Adobe Employee ,
Oct 26, 2021 Oct 26, 2021

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Go to Preferences > Performance... and uncheck Use Graphics Processor. Restart Photoshop. Do files open now without error?


Senior Product Manager - Customer Advocacy - Digital Imaging

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