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Images Not Opening

defaultc6wh1y6cn8e1
New Here ,
Oct 25, 2021 Oct 25, 2021

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I am getting the error of Cannot COmplete your request becuaseof a program error constantly when trying to open images.

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AxelMatt Community Expert
Community Expert ,
Oct 26, 2021 Oct 26, 2021

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To say more we need more detailed informations about your system.

Which version of Photoshop do you use?

Which version of Windows do you use?

What's the exact error message?

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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J453 Adobe Employee
Adobe Employee ,
Oct 26, 2021 Oct 26, 2021

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Go to Preferences > Performance... and uncheck Use Graphics Processor. Restart Photoshop. Do files open now without error?

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