• Global community
    • Language:
      • Deutsch
      • English
      • Espaรฑol
      • Franรงais
      • Portuguรชs
  • ๆ—ฅๆœฌ่ชžใ‚ณใƒŸใƒฅใƒ‹ใƒ†ใ‚ฃ
    Dedicated community for Japanese speakers
  • ํ•œ๊ตญ ์ปค๋ฎค๋‹ˆํ‹ฐ
    Dedicated community for Korean speakers

Importing video to Photoshop is not working (macOS)

Community Beginner ,
Oct 18, 2022 Oct 18, 2022

Copy link to clipboard

Copied

Question for the people that know more then me on photoshop. And there is alot of you. Lol

I'm having a problem adding a video to photoshop.
I've tried mp4 then converting my video to, mpeg4, AvI and mov but nothing is working
Drag and drop doesn't work or importing ๐Ÿคท๐Ÿฝโ€:male_sign:๐Ÿ˜ตโ€๐Ÿ’ซ

Please help. ๐Ÿ™

 

 

{Title edited by Moderator}

TOPICS
macOS

Views

59

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 18, 2022 Oct 18, 2022

Copy link to clipboard

Copied

Hi there,

 

Thanks for reaching out.

Which version of  Photoshop and macOS are you using? How are you importing apart from drag drop?

Do you get any error messages?

Please check the steps to import the video mentioned in this article: https://helpx.adobe.com/photoshop/using/importing-video-files-image-sequences.html

 

Let us know if that works.

 

Thanks,

Ranjisha

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 18, 2022 Oct 18, 2022

Copy link to clipboard

Copied

Thank you. I'll check out the video tomorrow. 

I have the latest version of photoshop. 

MacOS Big Sur 11.6.6

I've tried drag and drop. Important and just open new and the mp4 is not selectable. 

See pic for error message. 

I really appreciate the help. 

 

16661403413855368078125193750547.jpg

โ€ƒ

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 18, 2022 Oct 18, 2022

Copy link to clipboard

Copied

I've tried multiple video formats as well 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 19, 2022 Oct 19, 2022

Copy link to clipboard

Copied

Unfortunately nothing form the link you sent me has worked. I've tried a
few different formats. And my photoshop doesn't have a "video layer" in the
layers menu for some reason. I have photoshop 23.3.2

The message comes up saying Photoshop does not recognize this file format.
But from everything I read online Photoshop recognizes those and many more.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 21, 2022 Oct 21, 2022

Copy link to clipboard

Copied

Thanks for the details. Would you mind updating Photoshop and macOS to the latest version?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 26, 2022 Oct 26, 2022

Copy link to clipboard

Copied

LATEST

Just did last night.  And a... surprisingly it worked ๐Ÿ˜

I just got this version of photoshop about a month and a half ago. I wasn't expecting there to be am update haha. Oh goodness..  

Thanks so much for all you're helpful information. Much appreciated. 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines