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impossible de supprimer un compte defectueux

New Here ,
Oct 16, 2022 Oct 16, 2022

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j'ai un compte defectueux. Je n'arrive pas à le supprimer

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Community Expert ,
Oct 16, 2022 Oct 16, 2022

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The translator doesn't help me understand your problem.

Can you say it another way or give more details?

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Community Expert ,
Oct 16, 2022 Oct 16, 2022

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@Patrice25130230piq7 wrote:

I have a faulty (or defective) account. I can't delete it


 

If your issue is about your Creative Cloud / Photoshop account, you need to contact Adobe Customer Care directly. We can't help with account issues. Also, do not reply to PMs, as scammers like to frequent forums.

Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen 

If your browser blocks the Chat window, try the troubleshooting tips here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 

If you can't find out why your browser is blocking Chat, you can also send a tweet to @AdobeCare.

You can find phone numbers here (you may be on hold for a long time):
https://helpx.adobe.com/contact/phone.html 

 

If you have a question about Photoshop, please ask again.

 

 

~ Jane

 

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New Here ,
Oct 17, 2022 Oct 17, 2022

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Hi,
an account has been created with an illegal version of Photoshop under my
email.
I have a proper account with a different email.
I wish to suppress the wrong account which creates many problems when I try
to work on a different computer. But I have no acces to the "suppress
button" when I follow the instruction for suppression of an account.

Patrice Malavieille

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Community Expert ,
Oct 17, 2022 Oct 17, 2022

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Follow the advice given by jane-e .

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