impossible to save in jpg

[valeriol55840862]

Why I can't save the pictures in jpg anymore ? It doesn't give that option and it saves it automatically in jxl. Thanks to those who can help me.

[Ged_Traynor]

@valeriol55840862 what version of Photoshop are you using, and how are you trying to save the files

[valeriol55840862]

Hi,
I am using the latest version, 27.0 and I am trying to save it as I always
did: save with name and it was always automatically saved on jpg, not it
goes on jxl.
Anyway, I managed to solve the matter by going on export, export as,
changed the format to jpg and it worked.
Thanks
Valerio

[nikunj.m]

Hi, thanks for reaching out! 

Could you share the version of Photoshop you're using along with your computer's operating system? What's the resolution of the file that you're trying to export? It would be helpful if you could share a screenshot of the format drop-down in the Save As window. 

Meanwhile, try selecting the option to Save a Copy from the File menu and check if you see the option to save the file as a JPEG. 

Thanks,
Nikunj

[valeriol55840862 · Accepted solution]

Hi,

Thanks for your quick reply.

I managed to solve the problem by going on file, export, export as, then I
changed the format to jpg and it worked. The process is a bit longer, but
it works.

Anyway, I am using the latest version of Photoshop 27.something. The system
is Windows 10. The resolution are usually medium.

Thanks again and best regards
Valerio

[nikunj.m]

Thanks for sharing the update! 

As a workaround, you can also set up Quick Export for JPEGs by going to the File menu, then Export, then Export Preferences. This would help speed up the JPEG exports. 

Thanks,
Nikunj

[D Fosse · Accepted solution]

@valeriol55840862 

The jepg specification does not support 16 bit depth, layers of any kind, transparency or alpha channels. Few people are aware of the severe limitations in the jpeg format.

If your file has any of these properties, jpeg is not available in Save As. Then you need to use Save A Copy - or you can export.

From 2012 to around 2022, Photoshop had a "hidden" function that directly saved out a secondary jpeg copy, without alerting the user that it was a copy. The problem with that was that users would just dismiss the still open original, thereby losing data.

That function is not possible in modern operating systems, so now you need to manually initiate Save a Copy. There are ways to get around it, but I would argue that it's better to treat jpegs for what they are.

[valeriol55840862]

Thank you!

I didn't know that. Anyway, I managed to solve the problem.

Bests