Inability to open more than one RAW image in a session... resetting preferences works... until close

[lionheartkc]

I have an issue where, when I first open Photoshop I can open a .NEF and work on it, but when i close that image and try to open another, I get an error. If I shut Photoshop down and restart, I can repeat that. Opens one, won't open any more. 

I found a document about issues opening files on Adobe.com and one recommendation was to clear preferences. I tried that and it worked... until I shut down Photoshop and restarted it again. Then I was back to square 1. 

Newly opened: will open 1 .NEF but no more.
Newly opened with cleared preferences: will open unlimited .NEF files (whether I reset the preferences to how I like them or not)

Needless to say, it's a royal pain to have to reset my preferences every time I want to work on a set of photos.

Oh, and both Photoshop and Camera RAW have been updated twice since this problem started, with no effect on the issue.

Any advise is appreciated.

[mglush]

Hi!

We are so sorry to hear that you are having this issue. What version of Photoshop are you using? And what process are you using to reset your preferences?

Michelle

[lionheartkc]

I'm on 26.8.1 20250624.r.8 5e0d05d x64
I go into the preferences and select Reset Preferences on Quit. Then I reset them to my preferred settings manually each time I restart. 

[D Fosse]

I get an error

By @lionheartkc

Can you post a screenshot of the error message?

[lionheartkc]

It's about as generic of an error as can be

Learn how to fix takes me here: https://helpx.adobe.com/photoshop/kb/program-error-opening-psd.html?trackingid=C12Y2WS7&mv=in-produc...

[Bojan Živković]

I had some issues with ACR recently, resetting Camera Raw preferences fixed the issue. Are you resetting Photoshop or Camera Raw preferences?

[lionheartkc]

I'm resetting Photoshop preferences. I don't know that I've ever changed my Camera Raw preferences.

[lionheartkc]

While answering everyone's questions, I just realized that when I have the error, Camera Raw won't load at all, even as a filter.