inactive PS screen, unable to close without forced closing using task manager

[john29495507gwlu]

when  I open a photo, on the left side of the upper ribbon of the photo reads camera raw 14.5, and on the right side  I have an icon for settings (it does not provide any icon to let me exit this particular screen) and for download/save. There is no icon anywhere for me to close this window. I have to do an alt-ctrl-del to get to the task bar to close PS completely. 

It is worth noting that when I first open the photo, a small PS window opens up. This window contains file, etc on the upper ribbon, but the photo opens up immediately and I cannot access any of the commands of the first window that opens up. 

Any ideas on how to fix this problem? Many thanks

[c.pfaffenbichler]

Could you please post screenshots with the pertinent Panels (Toolbar, Layers, Options Bar, …) visible? 

What have you done for all-purpose trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/using/preferences.html
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html