Install Problems Photoshop cs5 Mac

Report · Apr 30, 2010

Hi, I just downloaded the trial of photoshop Cs5 and ones the install comes end I get this messege:

Exit Code: 6

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 7 error(s), 1 warning(s)

WARNING: Payload cannot be installed due to dependent operation failure

ERROR: 3254 Unable to create directory "/Library/ScriptingAdditions/Adobe Unit Types.osax/Contents" with mode 775

ERROR: 3254 Command ARKCreateDirectoryCommand failed.

ERROR: 3254 Unable to get permissions of "/Library/ScriptingAdditions/Adobe Unit Types.osax/Contents"

ERROR: 3254 Error rolling back command ARKCreateDirectoryCommand

ERROR: The following payload errors were found during install:

ERROR: - Adobe Photoshop CS5 English Language Pack_AdobePhotoshop12-en_US: Install failed

ERROR: - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure

-------------------------------------------------------------------------------------

and so it says that the photoshop did not install. I restart computer and tried to install with no other programs working and so on, and still got the messege.

I have Intel Mac with Mac Os X 10.6.3 Intel 2.5ghz 4gb ram.

Any help???

Thank you

Report · May 02, 2010

Check what version of "Adobe Unit Types.osax" you are using.

http://kb2.adobe.com/cps/516/cpsid_51615.html

Report · May 02, 2010

that link would not let me open because it said it was not right script? If I just order the dvd trial will that work or will I be wasting money? Can I get a trial of the cs4 for the mac? I went on adobe and could not ever find a link to cs4 trial version.. any help there?

Jackie Whitaker

Date: Sun, 2 May 2010 10:16:14 -0600
From: forums@adobe.com
To: jwhitakerphoto@hotmail.com
Subject: Install Problems Photoshop cs5 Mac
Check what version of "Adobe Unit Types.osax" you are using.

http://kb2.adobe.com/cps/516/cpsid_51615.html

>

Report · May 02, 2010

Strange, opens fine for me. But google Adobe Unit Types.osax - you'll get to version 2.1 sooner or later... By the way - it did not solve the problem for me, but it felt right to update it anyways.

Regarding CS4 trials - I can't find them on adobe.com either.

Report · May 03, 2010

I can find where the library is, but then when I click there, there is no scripting pref.? I downloaded this new adobe unit, ect, but it won't open because it is not right script??

uggggg

Jackie Whitaker

Date: Sun, 2 May 2010 10:16:14 -0600
From: forums@adobe.com
To: jwhitakerphoto@hotmail.com
Subject: Install Problems Photoshop cs5 Mac
Check what version of "Adobe Unit Types.osax" you are using.

http://kb2.adobe.com/cps/516/cpsid_51615.html

>

Report · May 06, 2010

Anshum Arora wrote:
CS5 is supported on 10.5.7 , can you share crash logs ?

Any idea of what could be happening with mine?

This is the installer log from Ps:

[ 0] Fri Apr 30 19:21:06 2010 INFO

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*

Visit http://www.adobe.com/go/loganalyzer/ for more information

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*

START - Installer Session

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*

RIBS version: 3.0.122.0

OSX version: 10.5.7

::START TIMER:: [Total Timer]

CHECK: Single instance running

CHECK : Credentials

Load Deployment File

Create Required Folders

Assuming install mode

::START TIMER:: [Bootstrap]

Perform Bootstrapping ...

:: END TIMER :: [Bootstrap] took 2799 miliseconds (2.799 seconds) DTR = 2.85816 KBPS (0.00279118 MBPS)

Looking up install source path

Sync Media DB ...

::START TIMER:: [Sync Media DB]

Pre check media db sync

End of Pre check media db sync. Exit code: 0

:: END TIMER :: [Sync Media DB] took 407 miliseconds (0.407 seconds) DTR = 31587.2 KBPS (30.8469 MBPS)

Ready to initialize session to start with ...

::START TIMER:: [CreatePayloadSession]

-------------------- BEGIN - Updating Media Sources - BEGIN --------------------

Updated source path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5

Updating media info for: {007A2A28-D6A8-4D91-9A2B-568FF8052215}