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Installation

New Here ,
Dec 27, 2022 Dec 27, 2022

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I have attempted to install Photoshop many times from CC, and it will not install. It will only install up to 8%, and then the installation fails. I used to use Photoshop all the time, but when CC came out, my old version of Photoshop was no longer supported. Now that I have CC Photoshop won't download. What's going on? 

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Adobe
LEGEND ,
Dec 27, 2022 Dec 27, 2022

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Provide exact system info and the relevant sections of the install logs and we may be able to help:

 

Troubleshoot Adobe Creative Cloud install issues with log files

 

Mylenium

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Community Expert ,
Dec 27, 2022 Dec 27, 2022

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Here is what we need from you to help:

Mac computer version

Mac OS version

Available HD space

RAM

 

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