iPad app

[żaneta_8637]

I have a problem with my app for iPad. The app requires purchase a subscription even though I have it. The application works on other devices.

[leroy_6758]

Same problem here. Been on the chat with support for four hours. Can't figure it out. 

I have a business subscription. This means that I should have to choose between business and personal account. My Business account has the subscription. However, it does not give me a choice. 

• Tried deleting and reinstalling the app (including it's data)
• Deleting all cookies and cache from browser as well.
• In account settings, turning the choose profile automatically off.
• Tried another account on the iPad (one of my colleagues). Same problem.

[youngwoong_Jeon6025]

Adobe는 이 문제를 적극적으로 해결해야 합니다.
구독료만 받고 아무런 영향을 미치지 않습니다.
사용자가 모여야 합니다.