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ippcvn error

New Here ,
Aug 19, 2021 Aug 19, 2021

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I cannot get to my trial of Photoshop because I need to enter a path (ippcvn8.dll).  Where and/or how do I do that? I am using Windows 10

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Adobe Community Professional ,
Aug 19, 2021 Aug 19, 2021

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Hi

More than likely your CPU is not supported

2021-08-19 18_50_32-Known issues in Photoshop — Mozilla Firefox.png

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New Here ,
Aug 19, 2021 Aug 19, 2021

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OK but if I wanted to try one of these suggested dlls how would I do it?
Thanks,
Heather

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Adobe Community Professional ,
Aug 19, 2021 Aug 19, 2021

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Not sure what dll's you're referring too, bottom line is your PC is under powered to run the most recent version of Photoshop

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Adobe Community Professional ,
Aug 19, 2021 Aug 19, 2021

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If your CPU does not support SSE 4.2 or later, you will have to install Photoshop 2021.

See

https://helpx.adobe.com/download-install/using/install-previous-version.html  for instructions on how to do this.

 

Also see https://answers.microsoft.com/en-us/windows/forum/apps_windows_10-photos/where-can-i-get-ippcvn8dll-...  because Microsoft's forums confirms Ged's information.

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Adobe Community Professional ,
Aug 19, 2021 Aug 19, 2021

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@gener7 "you will have to install Photoshop 2021"

I assume you mean 2020, the OP is trying to install the trial version, 2020 won't be an option.

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Adobe Community Professional ,
Aug 20, 2021 Aug 20, 2021

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Right 2020, Ged. So 2020 is not availiable as a trial? Sorry, I did not know.

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