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Issue with Photoshop workspace when zoom is engaged.

New Here ,
Jul 06, 2022 Jul 06, 2022

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When i open an image in photoshop the image gets all wierd. When i zoom in the image "reflection" change.

This has gotten worse

Any idea if this is a settings issue or is it my computer?

 

Screen Shot 2022-07-06 at 9.41.25 AM.png

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Community Expert ,
Jul 06, 2022 Jul 06, 2022

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Hi. I'm sorry - I'm not seeing what you mean by "reflection" change. To me, the quality of these side-by-sides is the same. So, if your computer captured it well, but your screen doesn't show it well, that's a very clear indication of there being some kind of Graphics card issue (GPU).
First thing to do is try disabling GPU under Preferences>Performance. You'll need to restart Photoshop, to see if there's a difference. 
Also, make sure your GPU driver is up to date. On most macs, that means running updates (Not necessarily upgrading the OS, but ensuring you have the latest version of YOUR OS).


Adobe Community Expert / Adobe Certified Instructor

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Community Expert ,
Jul 06, 2022 Jul 06, 2022

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These image look the same... can you elaborate?


Melissa Piccone | Adobe Trainer | Pluralsight Author | Fine Artist

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New Here ,
Sep 30, 2022 Sep 30, 2022

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I should have been clearer. 
Here's the usecase...
I open up this image in Photoshop. 
Screen Shot 2022-09-30 at 12.32.19 PM.png

 

When it opens in Photoshop the initial image looks like this...
Screen Shot 2022-09-30 at 12.32.05 PM.png

I then zoom in and out several times and the image in Photoshop looks correct.

This may help the issue... I have key art for "In Dreams" open in Photoshop.

Screen Shot 2022-09-30 at 12.35.36 PM.png

I think this may be some issue with caching ine the RAM or something. 

Again... sorry about elaborating further.

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Community Expert ,
Sep 30, 2022 Sep 30, 2022

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Try turning off GPU in Photoshop preferences/performance - did that resolve it?

If so, its a Graphics Card issue.

You can also try turning on Deactivate Native Canvas in PS preferences/technology previews.

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Community Expert ,
Sep 30, 2022 Sep 30, 2022

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Also not following you with the Mike Tyson photo then a different image that was opened in PS altogether...I'm hoping you are referring to the top portion of the In Dreams image that is missing the pixel information...

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Community Expert ,
Sep 30, 2022 Sep 30, 2022

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Hi, do you mean that the issue is that the image repeats?

Are you working on a tabbed or floating document? Do you have the rulers showing?

Could you please post the contents of Photoshop's Help>System Info... menu, so that we get to know your OS, its version, the exact version of Photoshop you are running, the date of the GPU driver, etc.

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