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Issues Loading Files - All Versions

New Here ,
Jun 21, 2022 Jun 21, 2022

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Hey,


No matter if I update or roll back, I keep getting issues like this in photoshop - I cannot really use the application because of it. Any time I open a file up, it freezes in the middle of the screen - all the menus and tools are still all clikackable, but the home screen is sort of stuck. Any help please?

 

colinw26896677_0-1655827951662.png

 

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Adobe
Community Expert ,
Jun 21, 2022 Jun 21, 2022

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Hi

Try enabling this option in preferences and restarting Photoshop to see if it helps

2022-06-21 17_29_47-Window.png

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New Here ,
Jun 21, 2022 Jun 21, 2022

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Hey, still the same - its only a 400kb file as well. 

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Community Expert ,
Jun 21, 2022 Jun 21, 2022

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Did you restart Photoshop after enabling the option

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New Here ,
Jun 22, 2022 Jun 22, 2022

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Yeah I did - seems to be working ok today - maybe it was after a reboot of laptop. Hopefully thats it now sorted. Thanks Ged

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