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Issues with Photoshop Subscription – 3D Editing and Camera Raw Filter

New Here ,
Jan 30, 2025 Jan 30, 2025

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Hello,

I recently subscribed to Adobe Photoshop, but I'm encountering issues with two features that I frequently use.

  1. 3D Editing: I am unable to access 3D editing functions in Photoshop. I understand that some features might have been removed or limited in the latest versions, but I would like to know if there's a way to enable or access this functionality in the current subscription.

  2. Camera Raw Filter: When trying to use the Camera Raw filter, I get the following error message: "The Camera Raw program requires GPU acceleration to edit photos." I’ve checked my settings and updated my graphics drivers, but I am still encountering the issue. Could you provide guidance on how to resolve this or if there’s a specific setting I need to adjust?

I’ve already attempted troubleshooting steps such as reinstalling Photoshop and verifying system requirements, but the problems persist. Any advice or solutions would be greatly appreciated.

Thank you in advance for your help!

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Adobe
Community Expert ,
Jan 30, 2025 Jan 30, 2025

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@gabriel_5561 3D features are being discontinued in Photoshop, if you want to continue using 3D features you can install version 22.2 which is available from the Creative Cloud app and can be installed alongside the current version
https://helpx.adobe.com/ie/photoshop/kb/3d-faq.html

 

For the ACR issue, scroll down to the troubleshooting steps in the below article

https://helpx.adobe.com/ie/camera-raw/kb/acr-gpu-faq.html

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Community Expert ,
Jan 30, 2025 Jan 30, 2025

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The GPU requirements for Camera Raw, as listed, are quite ambiguous and unclear.

 

It just says "GPU with DirectX 12 support" - which would include basically every GPU from the last 10-15 years. They all understand the DirectX 12 APIs. What's really required is Feature Level 12.0 or higher, which is not the same thing. It tells what the GPU can do. It's a hardware requirement. We've seen a lot of users misunderstand this.

 

For a while now, ACR won't run at all if the GPU isn't fully up to requirements - unlike main Photoshop, which still works even if you disable the GPU altogether (albeit with a reduced feature set).

 

What GPU do you have, @gabriel_5561 ?

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