Issues with PS Export after latest update?

New Here ,
Apr 29, 2022 Apr 29, 2022

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Hello everyone, 

I was wondering if you all have been having issues with exporting JPGs recently as of the latest update? 

I been having my program crash multiple times and unable to export. Nothing has changed from my settings or hardware. 

Any resolution suggestions? 

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Adobe Employee ,
Apr 29, 2022 Apr 29, 2022

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Hi there,

 

We're sorry about the issue with exporting in Photoshop. We're here to help.

Which version of Photoshop and Windows are you using? How are you trying to export it? What are the file size and dimensions? Does the crash happen only when you try to export JPEGs? Do you see any error messages?

You can try to reset the preferences of Photoshop using the steps mentioned here: https://helpx.adobe.com/photoshop/using/preferences.html.

Please backup your settings before resetting the preferences.

You can check https://helpx.adobe.com/photoshop/using/preferences.html.

 

Let us know how it goes.

 

Thanks.

Ranjisha

 

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