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7

Konnte xxx weil ein Programfehler aufgetreten ist nicht öffnen.

Community Beginner ,
Nov 15, 2023 Nov 15, 2023

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Hallo zusammen, 
seit wenigen Tagen habe ich folgendes Problem:
Ich kann keine alten Dateien öffnen (keine Fehlermeldung - nix passiert) und keine neuen Dateien erstellen (Fehlermeldung "Konnte xxx nicht weil ein Programmfehler aufgetreten ist nicht öffnen. Die verlinkte Internetseite "Informationen zur Behebung" ist nicht existent.

Neuinstallation, Änderung der Voreinstellungen und ältere Versionen funktionieren leider auch nicht - heißt das Programm ist für mich nicht mehr nutzbar.

Gibt es noch Ideen, wie das Problem gelöst werden kann?

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Community Expert ,
Nov 15, 2023 Nov 15, 2023

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@Konrad do you have OneDrive or Dropbox sync enabled on your machine? Where are the files located when saved/opened?

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Community Beginner ,
Nov 15, 2023 Nov 15, 2023

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@Kevin Stohlmeyer Yes - my OneDrive sync is enabled - My files are located at OneDrive and on a local device. In both cases i got the same error.

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Community Expert ,
Nov 15, 2023 Nov 15, 2023

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Disable the sync and try saving a new file to your local HD (not in the OneDrive folder). Does that file then open?

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Community Beginner ,
Nov 15, 2023 Nov 15, 2023

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Would love trying this - but I cant open any files. In the past I never had any problem with saving a new file local or OneDrive.

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Community Expert ,
Nov 15, 2023 Nov 15, 2023

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@Konrad Create a new file and save local not in the sync folder. Then try to reopen it.

 

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Community Beginner ,
Nov 15, 2023 Nov 15, 2023

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I couldn't even create a new file - somehow it works today. I didn't change anything, so let's hope it stays that way.

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