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Kyle’s brushes - Never ending log in while being logged in

New Here ,
Apr 30, 2024 Apr 30, 2024

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Hi, I'm in the US and can't get past the login check point for Kyle's brushes. I'm on a linked business account, I'm a Mac user, running Sonoma, and I am running the current updates for Photoshop/Creative Cloud.

 

When I try to get the brushes though photoshops drop down menu it takes me to the link where you would normally see the brush packs. I've attached a screen shot that shows me bothing being logged in and needing to log in. I click the login, it takes to the the log in page and in 2 second dumps me back to the screencapped page.

 

I've tried logging out of adobe account through the site's dropdown menu, then logging in through the link provided in photoshop's "Get More Brushes..." drop down. Issue is the same. I've dug through several other forumns with the same struggle and tried the links provieded there. Issue does not change. I've even tried other browsers other than chrome, logged out and logged back in, cleared cache, closed and reopenned BOTH the browsers and Photoshop. Issue is still there. Please help.


Is this a corperate account related issue and how can this be fixed? I don't recall having this problem when I had my personal account, but it's been a few years since I've needed to use it.

 

I'd greatly apprieciate the help on this and thank you for your time.

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Adobe
Community Expert ,
Apr 30, 2024 Apr 30, 2024

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quote

I'm on a linked business account,

Is this a corperate account related issue and how can this be fixed?

By @Mercereau

 

Have you asked your IT department? It's possible they blocked it.

 

Jane

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New Here ,
Apr 30, 2024 Apr 30, 2024

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I would have a firewall "access blocked" message if that was the case. 

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