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Kyle's Brushes unavailable

Community Beginner ,
Aug 16, 2019 Aug 16, 2019

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Attempted to download more brushes (Get more Brushes) and I can't get past the "Sign in to download" even though I'm signed in.

Adobe Photoshop | Download exclusive brushes from Kyle T. Webster

I've had several remote tech support people attempt to help and they can sign in with their account and see the brushes.

I have a new cintiq pro 24 I'm running PScc on, and I've tried logging in on other computers to get more brushes and still the problem persists.

Can't figue this out.

I think its something on Adobe's end. I've downloaded the brushes in the past on other units.  Can't figure this out.

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correct answers 1 Correct answer

Adobe Employee , Aug 16, 2019 Aug 16, 2019
Hi Keith,We're working on to get this fixed at the back end, sorry for the inconvenience. Could you please try checking the site in a few hours again and let us know how it goes?Regards, Sahil

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Adobe Employee ,
Aug 16, 2019 Aug 16, 2019

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Hi Keith,

We're working on to get this fixed at the back end, sorry for the inconvenience. Could you please try checking the site in a few hours again and let us know how it goes?

Regards,
Sahil

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Community Beginner ,
Aug 16, 2019 Aug 16, 2019

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IT'S FIIIIIIXXXXED!!!!!

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Adobe Employee ,
Aug 16, 2019 Aug 16, 2019

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Glad to know it's working again! Feel free to reach out to us for any queries.

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Community Beginner ,
Sep 07, 2021 Sep 07, 2021

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Hi there – I am having the exact same problem again. Is the Adobe team aware and working on it? I've been checking back every day for the past 3 days and still the same issue – unable to get past the sign-in page and download the brushes. 

Thank you for your time. 

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New Here ,
Sep 30, 2021 Sep 30, 2021

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Any updates on fixing this problem?? Still can't access brush downloads, it keeps asking me to sign in. 

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Community Beginner ,
Aug 16, 2019 Aug 16, 2019

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THANK YOU!

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Explorer ,
Dec 07, 2019 Dec 07, 2019

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I have the same problem now 😞

Can't seem to get to any brushes even though I'm signed in.

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Community Beginner ,
Sep 10, 2020 Sep 10, 2020

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This is a year later and I had the same problem with Windows 10 and latest MS Edge (Version 85.0.564.51).  Every time I tried to sign in, I was immediately bounced back to signing in.

Opened Google Chrome and --- VOILA!!!  Everything worked flawlessly.

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New Here ,
Dec 08, 2019 Dec 08, 2019

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Hi, I'm having the same problem. Please help. Using Adobe CC, Chrome, from the UK.

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Most Valuable Participant ,
Dec 08, 2019 Dec 08, 2019

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New Here ,
Jun 08, 2021 Jun 08, 2021

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Thanks---this worked for me

 

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New Here ,
Oct 19, 2020 Oct 19, 2020

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I have this same issue. I've tried on Chrome and with Edge and still no luck.

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Community Beginner ,
Oct 31, 2020 Oct 31, 2020

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I have this same issue.. I just have joined and I can't even login 😕

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Community Beginner ,
Nov 02, 2020 Nov 02, 2020

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I'm having the same problem here in Ireland. It keeps asking me to log in even though I am already. Very frustrating! 

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New Here ,
Oct 07, 2021 Oct 07, 2021

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LATEST

Hi I am also having this problem. Tried clearing cache/cookies from Chrome, no luck. Tried on Edge, when I click the sign in link on the webpage it initially tries going to the sign-in page but then automatically refresh-loops back to the "Sign in to download" Kyle brushes page. I have a seat on a business account, and have downloaded the brushes before on a different computer. I am signed out of that older computer. This has not been a problem before....

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