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Kyle's Brushes unavailable

Community Beginner ,
Aug 16, 2019 Aug 16, 2019

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Attempted to download more brushes (Get more Brushes) and I can't get past the "Sign in to download" even though I'm signed in.

Adobe Photoshop | Download exclusive brushes from Kyle T. Webster

I've had several remote tech support people attempt to help and they can sign in with their account and see the brushes.

I have a new cintiq pro 24 I'm running PScc on, and I've tried logging in on other computers to get more brushes and still the problem persists.

Can't figue this out.

I think its something on Adobe's end. I've downloaded the brushes in the past on other units.  Can't figure this out.

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correct answers 2 Correct answers

Adobe Employee , Aug 16, 2019 Aug 16, 2019

Hi Keith,

We're working on to get this fixed at the back end, sorry for the inconvenience. Could you please try checking the site in a few hours again and let us know how it goes?

Regards,
Sahil

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Adobe Employee , Aug 16, 2019 Aug 16, 2019

Glad to know it's working again! Feel free to reach out to us for any queries.

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New Here ,
Mar 01, 2022 Mar 01, 2022

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i am having the same issue...can not find/download kyle t webster brushes

 

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New Here ,
Mar 03, 2022 Mar 03, 2022

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felixb13440694_0-1646328816709.png

logged in and nothing apear....

 

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New Here ,
Mar 03, 2022 Mar 03, 2022

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felixb13440694_0-1646332672706.png

can't download anything.

 

 

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Community Expert ,
Mar 17, 2023 Mar 17, 2023

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@felixb13440694 

 

Is your Creative Cloud subscription a free account or a paid account? You didn't say and there is a "Buy Now" button in your screenshot.

 

janee_0-1679060295748.png

 

Jane

 

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New Here ,
Mar 07, 2022 Mar 07, 2022

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this is the same problem ive been facing :<

 

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New Here ,
Jan 03, 2023 Jan 03, 2023

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its down again 😞

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New Here ,
Jan 26, 2023 Jan 26, 2023

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I have the same problem, pls fix 😞

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New Here ,
Feb 08, 2023 Feb 08, 2023

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Same problem here

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New Here ,
Feb 13, 2023 Feb 13, 2023

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I'm having the same issue. I am unable to download Kyle's brushes to my Photoshop. Any ideas on how to fix it?

 

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Community Expert ,
Feb 13, 2023 Feb 13, 2023

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I'm hearing about issues at s as major Contrnt Delivery Network, maybe is it related ?

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New Here ,
Mar 12, 2023 Mar 12, 2023

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I also have the same problem, and I can´t download any brushes to my photoshop....it sucks...

 

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Community Beginner ,
Mar 17, 2023 Mar 17, 2023

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I am having the same issue. No matter how many times you sing out and sign you, you simply can't see the catalogue to download. Come on Adobe what's happening? Need it to complete my work.

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New Here ,
May 01, 2022 May 01, 2022

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So am i 😕 

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Community Beginner ,
Mar 23, 2023 Mar 23, 2023

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Same problem, different year, 2023, come on Adobe...

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New Here ,
Mar 24, 2023 Mar 24, 2023

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i'm having the same problem too. 😕

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Community Beginner ,
Mar 27, 2023 Mar 27, 2023

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I am also having this issue

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New Here ,
Apr 20, 2023 Apr 20, 2023

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I'm having the same problem. Please fix this.

 

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New Here ,
May 31, 2023 May 31, 2023

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I'm having the same problem, please fix or help Adobe. The first issue was reported in 2019 and still is not solved? thanks for your understanding

 

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New Here ,
Jun 01, 2023 Jun 01, 2023

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I think it's something about browser support. For me, I was using Google Chrome and had this issue, so I opened Microsoft Edge to try, and was able to see and download the new brush packs I wanted. I hope this helps 🙂 

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New Here ,
Jun 01, 2023 Jun 01, 2023

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I was having the same issue in Google Chrome today. I tried a different browser (Microsoft Edge) and the brush pack page worked how it's supposed to. I think it's a browser issue. Hope they fix it soon so all browsers can work properly.

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New Here ,
Jul 02, 2023 Jul 02, 2023

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ive got this problem now in 2023 

 

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New Here ,
Aug 08, 2023 Aug 08, 2023

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I just tried to download these today, and still get the login screen, even when I'm logged in.  I have Creative Cloud with PS and LR, so shouldnt they be free ?

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New Here ,
Nov 02, 2023 Nov 02, 2023

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the problem is back again..

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New Here ,
Mar 27, 2024 Mar 27, 2024

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Yes i am having this problem today in March 2024!

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Community Expert ,
Mar 27, 2024 Mar 27, 2024

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Hi, to make sure, you are properly logged inyour CC application, and on the site?

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