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La descarga de los filtros neuronales "no está disponible" para descargar

Community Beginner ,
Jan 18, 2022 Jan 18, 2022
  1. Versión de la aplicación 23.1.0
  2. Windows 10 Pro Versión 21H2
  3. Cuento con la licencia para fotografos que ofrece photoshop, que me ha venido muy bien y sin inconvenientes hasta estos días que, al intentar utilizar cualquiera de los filtros neuronales y pinchar donde dice descargar, la aplicación me responde con un mensaje "filtro no está disponible".
    ¿Que puedo hacer para tenerlos disponibles para usar?
  4. Captura de pantalla 2022-01-18 141729.png

 

 

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correct answers 1 Correct answer

Adobe Employee , Jan 27, 2022 Jan 27, 2022

Sounds like a permissions issue even creating a folder to download to. Try creating a new Admin user account and run Photoshop from the new user account to see if the problem goes away: https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html#permissions

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Adobe Employee ,
Jan 20, 2022 Jan 20, 2022

Is Photoshop up to date to 23.1.1?

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Community Beginner ,
Jan 20, 2022 Jan 20, 2022
Yes it is, photoshop is up date to 23.1.1. but still not working

 

 

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Adobe Employee ,
Jan 26, 2022 Jan 26, 2022

Try the steps here: https://helpx.adobe.com/photoshop/using/neural-filters-feedback.html 

 

Quit Photoshop, delete or rename the following folder, Start Photoshop and try again:

  • WindowsC:\Users\[username]\AppData\Roaming\Adobe\UXP\
    PluginsStorage\PHSP\22\Internal\com.adobe.nfp.gallery\PluginData
  • Mac: ~/Library/Application Support/Adobe/UXP/PluginsStorage/
    PHSP/22/Internal/com.adobe.nfp.gallery/PluginData
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Community Beginner ,
Jan 27, 2022 Jan 27, 2022

Hi Jeffrey
The path: C:\Users\...\22\Internal does not exist

PedroGonzlez_0-1643308182451.png

 

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New Here ,
Jul 12, 2022 Jul 12, 2022

hola copia a la carpeta 22 la carpeta internal que se encuentra en la carpeta 23. de nada

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New Here ,
Aug 07, 2023 Aug 07, 2023

Hola de hecho solo tengo la carpeta 24 y 22, lo que hice fue crear la capeta 23  y copiar el contenido de la carpeta 24 y nada no puedo bajar los filtros

 

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Adobe Employee ,
Jan 27, 2022 Jan 27, 2022

Sounds like a permissions issue even creating a folder to download to. Try creating a new Admin user account and run Photoshop from the new user account to see if the problem goes away: https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html#permissions

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New Here ,
Apr 29, 2022 Apr 29, 2022

Hola solo quiero preguntarte si ya pudiste descargar los filtros, ya que a mi me pasa lo mismo. Eh visto muchos tutoriales pero no logro

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Community Beginner ,
Jul 13, 2022 Jul 13, 2022

Hola Ruben. Recien veo tu comentario, pero, al menos en mi caso, eran problemas de autorización en la carpeta. Te sugiero vayas a la respuesta de @J453 que marqué como respuesta correcta y con la que solventé mi problema con los filtros. Saludos

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New Here ,
Jul 20, 2022 Jul 20, 2022

Lo resolví con lo de los permisos, pero no hice cuenta de administrador nueva sino que desactive los permisos de solo lectura para la carpeta C:\Users\[username]\AppData\Roaming\Adobe\UXP\PluginsStorage consediendole permisos de escritura y ya me dejó guardar los filtros. Clic derecho en la carpeta y desactivalo, guarda los cambios y abre de nuvo Photoshop para poder descargar los filtros.

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New Here ,
Aug 27, 2022 Aug 27, 2022

Gracias por tu ayuda paconaranjo, me sirvio mucho tu ayuda

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New Here ,
Oct 19, 2024 Oct 19, 2024
LATEST

perfecto. eso era.. me sirvio mucho. Gracias...

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