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Lag to Complete Freeze

Community Beginner ,
Aug 31, 2022 Aug 31, 2022

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for three days now I can't use Photoshop for more than 5 minutes at a time before it starts to lag and then completely freezes. I can't even close the program without having to shut down my whole computer. I dont know what to do. Everything is updated. Please help. 

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correct answers 1 Correct answer

Community Expert , Sep 01, 2022 Sep 01, 2022

Hi @Fiddlestix222. I'm sorry to see you don't have any replies yet. Are you still having problems running Photoshop? Did you try resetting your preferences? Here's how: https://helpx.adobe.com/photoshop/using/preferences.html#Manually.

 

Also, try rolling back to a previous version if you are stable there. If that doesn't work, in Photoshop under Help > System Info, please copy and paste the text in a new reply here, and we'll take a look at your system to see if we can figure out what's happeni

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Community Expert ,
Sep 01, 2022 Sep 01, 2022

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Hi @Fiddlestix222. I'm sorry to see you don't have any replies yet. Are you still having problems running Photoshop? Did you try resetting your preferences? Here's how: https://helpx.adobe.com/photoshop/using/preferences.html#Manually.

 

Also, try rolling back to a previous version if you are stable there. If that doesn't work, in Photoshop under Help > System Info, please copy and paste the text in a new reply here, and we'll take a look at your system to see if we can figure out what's happening.

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Community Beginner ,
Sep 01, 2022 Sep 01, 2022

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thanks so much! the previous verson works perfectly fine now. I guess the latest one just doesnt mesh well wiith my computer

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