Landscape blender with neural filter, rendering fails

[Angelia25820119aieb]

I wanna process this image with neutral filter, change it to winter view, but whatever I set with the landscape blender, it will only return a melting look like this：

PLS tell me if there’s sth wrong with my setting？How to use the neutral filter to get a right result？

[J E L]

Hi @Angelia25820119aieb I'm sorry to see you don't have any replies yet. Here is the result I was able to get using the Landscape Mixer with the winter preset. So, something is going on with your system resources, graphics card, and/or your connection as the Neural filters process image data in the cloud. What Photoshop version are you using? The latest is 23.5. Make sure your drivers are up-to-date. Also, try resetting your Preferences manually: https://helpx.adobe.com/photoshop/using/preferences.html#Manually

If these solutions don't work, in Photoshop under Help > System Info, copy and paste the text in a new reply here, and we'll take a look.