Latest photoshop not saving my prefernces?

New Here ,
Jul 18, 2022 Jul 18, 2022

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Latest photoshop not saving my prefernces?  Has anyone figured out how to fix this?  It is a time killer for me to have to go into preffernce and reset them back to legacy scaling and turning off the friction creating marketing popups everytime I start photoshop.  

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Adobe Employee ,
Jul 19, 2022 Jul 19, 2022

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Hi @stv_cg12 sorry to hear this.

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

-- Cory

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