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Latest PS crashing (previous too been going on for a while)

Explorer ,
Apr 18, 2022 Apr 18, 2022

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This has been an issue for quite sometime and I simply cannot get to the bottom of it.  I have tried ALL the advised solutions.  Starting from deleting Prefs right through to complete removal of PS and reinstall.  I am OCD about keeping up to date on drivers, apps, this and that.  PS will not open like I expect.  It's Ctrl+Shift+Alt or compatibility mode ot just keep on trying and eventually I get lucky.  Loads painfully slowly too.  I check GPU compatibilty once loaded and there are no problems...all green ticks - MX250 GPU (not the best I know but PS says it's okay and so does LR.  It's got to the point now where I am going to cancel my subscription but I don't want to just yet.  Does anyoe know what this screenshot is telling me apart from the obvious.

alanc94157700_0-1650270284064.png

The Splash Screen gets to Reading Prefs and then crashes.  I have tried Shift+PS to bypass - makes no difference.  While I am typing this post I tried Shift+PS - it crashed on Reading Prefs.  Followed that with C+S+A+PS - it loads and now that I have it loaded here is the Compatibility Check

alanc94157700_1-1650270562322.png

 

Is there any hope I can get PS working?
By the way LR I have no issues whatsoever.

 

Cheers - Alan

 

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Adobe
Community Expert ,
Apr 18, 2022 Apr 18, 2022

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Which (exact) version of Photoshop and OS?

How much RAM and spare hard disk capacity do you have?

Did you reset the preferences under the General tab in Photoshop preferences?

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Explorer ,
Apr 18, 2022 Apr 18, 2022

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PS 23.3
OS Windows 11 pro 10.0.22581 Build 22581
RAM 32.0 GB
D: I have 1TB spare on Data drive
C: I have 250GB (OS) 

I have reset everything many many times.

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Explorer ,
Apr 18, 2022 Apr 18, 2022

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HAH!

D colon is not the best to use I guess D:

 

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Community Expert ,
Apr 18, 2022 Apr 18, 2022

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Did you reset the preferences exactly as I indicated and then closed and reopened the application?

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Explorer ,
Apr 18, 2022 Apr 18, 2022

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Yes I have reset exactly as you advised and a complete deinstall using Revo and the PS clean tool.

 

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Community Expert ,
Apr 18, 2022 Apr 18, 2022

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I suggest you install an earlier version of Photoshop and use that until the issue with the current version is resolved.

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Explorer ,
Apr 18, 2022 Apr 18, 2022

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How far back should I go because I have done at least 4 updates since this all started?

 

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