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Hi, I'm having a little bug that is annoing my workflow with the latest 23.1.1 version of PS on Win10 Pro.
When I open a document or make a new document after just loaded the App, the layer panel appears emptied, there is only the user interface color. If I click on it, all the layers turn back visible and the issue remains fixed till the next App loading.
Does anybody else is affected by the same issue?
Just updated to the new release 23.2.2 and the bug described above has been fixed. Thank you so much!
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Try resetting your preferences.
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@Chuck Uebele thank you so much! Sometime the simpliest way is the answer... I resetted the default workspaces and now everything is correctly displayed but I had to delete the custom ones and create them again to solve the issue on every workspace (default & custom).
I previously tried to uninstal and reinstal the App without success (maybe because I kept the preferences...).
Thank you.
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Yes, the preferences don't reset by reinstalling, unless you select that they do.
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This doesn't work. I have the same issue and I reset everything and the issue continued.
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@Chuck Uebele Unfortunatelly as @Zacherybrandan has stated is correct.
After a first time, everything went back to the described problem. So when I load PS 2022, in any kind of default and custom workspace, it doesn't show the layer/s until I click on the layers panel. After clicking, PS starts working correctly but only until the next upload...
I resetted the preferences but it seems to fix the problem only temporarily.
Could you investigate?
Thank you.
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@Chuck Uebele do you have any news?
I updated to 23.2 version but the problem is still there. Do you have any idea why the layers panel appears emptied once launched the app?
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What OS are you using, and are you using the M1 chip?
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I have the current os system and I don't have the M1 chip
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Windows 10 Pro, Intel Core i7-6700K CPU Skylake @ 4.00GHz 4.00 GHz, Nvidia Quadro K1200 4Gb gddr5, Ram 32Gb ddr4, ssd disk.
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Just updated to the new release 23.2.2 and the bug described above has been fixed. Thank you so much!