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4

layers in psd file saved on Photoshop 24.7 version are not visible in InDesign (2019)

Community Beginner ,
Aug 07, 2023 Aug 07, 2023

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Hi,

Layers in psd file saved on Photoshop 24.7 version are not visible in InDesign (2019).

This same happened with psd saved in Photoshop beta version 25.

I have to use InDesign 2019, fresh version not allowed.

BR

SKa

 

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Community Expert ,
Aug 07, 2023 Aug 07, 2023

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Hi @slawomirk Please confirm you are using "Maximize Photoshop Compatibility" when saving.

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Community Beginner ,
Aug 07, 2023 Aug 07, 2023

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Hi Kevin,

Thank you for asking.

Yes, i do, always.

 

BR

SKa

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Community Expert ,
Aug 07, 2023 Aug 07, 2023

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What exactly do you mean by "no layers visible"?

Does the file display at all? What's missing, exactly?

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Community Beginner ,
Aug 07, 2023 Aug 07, 2023

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Hi D Fosse,

Thank you for the question.

When I want to use Object Layer Options in InDesign "Show Layers" is empty".Screenshot 2023-08-07 at 17.07.55.png

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Community Expert ,
Aug 07, 2023 Aug 07, 2023

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Hi @slawomirk I know you said you always do but can you go back to Photoshop, verify that under File Handling "Always" is set for Photoshop Compatibility and then save out a new test .psd with layers? If someone else did an initial save without it - it could be affecting the file.

Anytime I've seen this it's been because that option was turned off when saving.

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Community Beginner ,
Aug 07, 2023 Aug 07, 2023

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Hello Kevin again,

 

I confirm, in File Handling "Always" is set.

And a new test with psd file with layers gave exactly this same result as previouse ones.

Thank you for trying to find solution.

 

Kind regards

SKa 

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Community Beginner ,
Aug 21, 2023 Aug 21, 2023

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Hi, I'm having the same problem. Looks like Photoshop 23 is not compatible with Indesign CC2019.
I opened Indesign 2023 and my layers are there.
The same image in Indesign 2019, the layers are not visible.

Someone please help confirm or clarify if it's a compatibiliy problem with Indesign CC 2019.

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Community Beginner ,
Aug 21, 2023 Aug 21, 2023

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Update : It could also be something in the preferences that I'm not seeing.

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Community Beginner ,
Sep 01, 2023 Sep 01, 2023

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I noticed my psd files are larger than usual, and checked to see if "maximize compatibility" was reset, but was set to "never" as usual. I changed it to "ask" to see if there's a bug I have to override, but it won't give me an ask dialogue. I imagine there's a bug with the 'maximize compatibility' feature in this version. You want it to be on, and I want it to be off, but there's no way to control it.

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Community Expert ,
Sep 01, 2023 Sep 01, 2023

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rainmand,

 

There is a Don't show again check box in the PSD Maximize dialog.

Perhaps you inadvertently clicked on that at some point?

 

If you think you might have you can go to Edit>Preferences>General and click Reset All Warning Dialogs

or

On the Mac side Photoshop 2023>Settings (Preferences)>General and click Reset All Warning Dialogs

 

dnsa.png

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Community Beginner ,
Sep 01, 2023 Sep 01, 2023

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I'm not getting that dialogue even after resetting warning dialogues in preferences.

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Community Expert ,
Sep 01, 2023 Sep 01, 2023

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What version of photoshop and operating system are you using?

 

In the File Handling Preferences do you have Enable Legacy "Save As" enabled?

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Community Beginner ,
Sep 01, 2023 Sep 01, 2023

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24.7.0
Win 11 22h2 build 22621.2134

Yes I am using the legacy save-as.

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Community Beginner ,
Sep 01, 2023 Sep 01, 2023

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Or I thought I was using legacy save-as. I'm apparently not.

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Community Expert ,
Sep 01, 2023 Sep 01, 2023

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Looks like you found a bug.

 

On the Mac side under macOS Ventura 13.5.1 i found the following:

 

In photoshop 2022 (ps ver 23.5.5) , the PSD Maximize dialog shows regardless of whether Enable Legacy "Save As" is checked or not.

In photoshop 2023 (ps ver 24.7) the PSD Maximize dialog only shows if Enable Legacy "Save As" is checked.

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Community Beginner ,
Sep 01, 2023 Sep 01, 2023

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I'm not getting the dialgue when I check "enable legacy save-as" either. The save-as window looks exactly the same regardless of whether I have it checked, and this is after doing multiple "reset warning dialogues" and restarting the program after making changes.

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Community Beginner ,
Sep 01, 2023 Sep 01, 2023

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LATEST

Update : I had to go down to Photoshop CC 21. Now it works. (PS CC22 did the same thing.)

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