Lecteurs sensibles à la casse non pris en charge

[defaultghrqeq3b7ggs]

Bonjour, 

J'essaie d'installer photoshop sur mon macbook pro et s'affiche le message d'erreur suivant : "Lecteurs sensibles à la casse non pris en charge". 

Comment faire ?

Merci à vous

[Ged_Traynor · Accepted solution]

Hi

Take a look here

https://helpx.adobe.com/uk/creative-suite/kb/error-case-sensitive-drives-supported.html

[defaultghrqeq3b7ggs]

Hi Thanks, I had a look but it doesn't help for someone who doesn't understand computing, such as me 😞

[Ged_Traynor]

Sorry, I'm not a MAC user, you could try contacting Apple support

https://support.apple.com/mac/macbook-pro

For more info about what you need to do

https://www.macworld.com/article/233319/how-to-convert-a-case-sensitive-mac-hfs-partition-into-a-cas...

[jeant29102691]

The problem is that you can also have this message when installing on a non-case-sensitive drive.

Which means that cloning the drive, reformatting it as case-insensitive, and re-installing a system on it is just a waste of time.

[PECourtejoie]

@jeant29102691 pointed me to this discussion that states that the system will check EVERY connected disk : https://community.adobe.com/t5/download-install-discussions/code-d-erreur-22-lecteurs-sensibles-%C3%... 

so you might want to unplug all other drives when installing to alleviate the issue, if your intall disk is correctly formatted.

[PECourtejoie]

Pinging @J453 about the fact that the installer will fail even if it is not the destination drive that is case sensitive