• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Lens flare render troubleshooting

New Here ,
Jan 20, 2019 Jan 20, 2019

Copy link to clipboard

Copied

What I choose..

ps1.JPG

and what I get..

ps2.JPG

I'm using latest version of Photoshop

ps3.JPG

any advices?

Views

747

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
Jan 20, 2019 Jan 20, 2019

Copy link to clipboard

Copied

The layers panel would be good to see to find out what you are doing as well. It kind of looks like you have it on a different layer and are using an odd blend mode on that layer, but without seeing your layers, its hard to tell

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 20, 2019 Jan 20, 2019

Copy link to clipboard

Copied

There's no layers at all.. background only

ps4.JPGps5.JPG

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 20, 2019 Jan 20, 2019

Copy link to clipboard

Copied

It seems that the problem appears on images with more than 15000 pixels.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
Jan 20, 2019 Jan 20, 2019

Copy link to clipboard

Copied

Nope. I just did it on an image sized over 16000 pixels. Something definitely wrong there. What computer are you on? Maybe it's a weird screen thing? I've tried everything I could think of and can't duplicate the issue at all.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 20, 2019 Jan 20, 2019

Copy link to clipboard

Copied

Hi

I can replicate that here, using Photoshop v20.0.2  and Windows 10 version 1803 and an NVidia GTX1080 on driver version 417.17. Like you said, it appears on images over 15000 pixels wide.

Legacy compositing makes no difference.

I looks like a bug and is worth reporting here : Photoshop Family Customer Community   where Adobe developers will see it.

Dave

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
Jan 20, 2019 Jan 20, 2019

Copy link to clipboard

Copied

Must be a windows thing then. I tried over and over to no avail to duplicate it on my Mac.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 29, 2019 Jan 29, 2019

Copy link to clipboard

Copied

I am getting same effect on Mac using Illustrator CC.  Have tried various blending modes. It looks fine in Illustrator, but not in the PDF.

Geoff

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 29, 2019 Jan 29, 2019

Copy link to clipboard

Copied

I'm not sure if it's the same issue or not, but the lens flare in the PDF looks horrible in Mac Preview or the Finder's preview, but perfect when opened in Acrobat.

Geoff

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 15, 2022 Oct 15, 2022

Copy link to clipboard

Copied

We're still running PS7 on Windows 7 Pro with this installation having worked faultlessly well since around 2008. We've used Lens Flare a LOT consistently through that 14 years without any issues, on any size image - but our latest job has done exactly this?? Never seen it before, Preview box shows correctly, when applied the effect is totally thinned out like this. Inexplicable to us, why after 14 years has it suddenly happened (is there any cache storage that's overloaded that we're unaware of/need to empty)?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 15, 2022 Oct 15, 2022

Copy link to clipboard

Copied

Can you give us some more info like what size in pixel dimensions is the document?

What color mode and bit depth?

Is there more than one layer?

 

A screenshot showing the difference in the Lens Flare dialog and actual result might be helpful?

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 15, 2022 Oct 15, 2022

Copy link to clipboard

Copied

Definitely can replicate it on the mac side as well with photoshop 2022 (ps ver 23.5.1)

 

 

16,000px x 16,000px 8 bits/channel single Background layer filled with black

 

lf1.png

 

 

 

20,000px x 20,000px 8 bits/channel

 

lf2.png

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 15, 2022 Oct 15, 2022

Copy link to clipboard

Copied

With photoshop 7.0.1 running on a 2001 Power Mac G4 Quicksilver 933 MHZ with Tiger 10.4.11

 

8000px x 8000px looks pretty close

 

ps7aa.png

 

 

 

 

14,000px x 14,000px starting to get pretty crazy

 

ps7bb.png

 

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 16, 2022 Oct 16, 2022

Copy link to clipboard

Copied

LATEST

Yes our results are very similar to those generated above. Document in question here is only 5200 x 3100px in RGB 8-bit. We tried getting Lens Flare to work properly on it's own filled layer (tried all Blend modes), also tried just on the photo layer itself, and other combinations with the same faulty result. Interestingly since our last post here we copied the PSD document, flattened all the photo layers and Lens Flare applied OK at the same Pixel dimension so that's strange (especially as it was previously misbehaving in the same way across 3 separate and much smaller layers). So we're not convinced pixel dimension is necessarily the cause - most curious thing to us is we've use Lens Flare VERY often up to an A3 size 300dpi document (including last time about a week ago) and in 14 years have never had this happen - so....."why now"? Our studio computer is also "Updates Off" so theoretically Windows shouldn't have changed anything OS-wise either. We think this is the first PS fault we've encountered in all that time which is a pretty great recommendation to Adobe.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines