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lenteurs et blocages de photoshop

New Here ,
Jul 25, 2022 Jul 25, 2022

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Bonjour,
Depuis plusieurs jours Photoshop est devenu inutilisable : lenteurs et blocages du programme, sorties nécessaires par controle des taches...
Historique :
Blocages initiaux avec message OpenGL et OpenCL indisponibles.
J'ai alors chargé des émulateurs Windows OpenGL et OpenCL : cela a fait disparaitre ces avertissements.

GPU detecte.jpg

pref proc graph.jpg

 

pref proc graph.jpg

A présent je peux charger mes photos dans photoshop, mais lenteurs extrèmes tampon se déplacant de facon saccadée, détourages delenteur extrème, finalement blocage du programme.
J'ai changé de disque de travail sans succès

disques de travail.jpg

Mon système : Dell XPS-17, windows 11 pro résumés AIDA64:

AIDA resume.jpg

AIDA GPU.jpg

Je ne sais vraiment plus que faire, merci de vos avis.

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Adobe
Community Expert ,
Jul 25, 2022 Jul 25, 2022

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Hi

Go to this link https://www.intel.com/content/www/us/en/support/detect.html and run the installer after downloading it.

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New Here ,
Jul 25, 2022 Jul 25, 2022

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Hello.
Thanks ! PS seems to work fine after this installation.
What did actually happen ?

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Community Expert ,
Jul 25, 2022 Jul 25, 2022

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Your system was using the Microsoft basic render driver for the GPU and not the Intel one.

2022-07-25 12_23_46-Window.png

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