• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Lentidão ao usar a mesa digitalizadora na versão 23.2

Community Beginner ,
Feb 22, 2022 Feb 22, 2022

Copy link to clipboard

Copied

Trabalho com uma mesa digitalizadora da wacom, e percebi que apos a atualizaçao para a verção 23.2, o photoshop começou a apresentar um delay entre o tempo que eu utilizo a caneta e que o programa processa a ação.
Voltei para a versão 23.1 e esse problema parou.

TOPICS
Windows

Views

400

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Feb 22, 2022 Feb 22, 2022

Hi there,

We're sorry about the trouble experienced. We're here to help. 
Thanks for highlighting this. Can you tell us your Windows version? Check if the Wacom drivers are up to date (Check)? Please re-install and reset the Wacom drivers; Steps: https://support.wacom.com/hc/en-us/articles/1500006265721-How-to-delete-Wacom-User-Preferences-.

If this doesn't help, please launch Photoshop by Ctrl+K and open Preferences, click on Technology Previews, check Deactivate Native Canvas, click OK, then qu

...

Votes

Translate

Translate
Adobe
Adobe Employee ,
Feb 22, 2022 Feb 22, 2022

Copy link to clipboard

Copied

If you go to Preferences > Technology Previews... and uncheck "Enable Native Canvas Rulers" and restart Photoshop, does the problem persist?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 22, 2022 Feb 22, 2022

Copy link to clipboard

Copied

Hi there,

We're sorry about the trouble experienced. We're here to help. 
Thanks for highlighting this. Can you tell us your Windows version? Check if the Wacom drivers are up to date (Check)? Please re-install and reset the Wacom drivers; Steps: https://support.wacom.com/hc/en-us/articles/1500006265721-How-to-delete-Wacom-User-Preferences-.

If this doesn't help, please launch Photoshop by Ctrl+K and open Preferences, click on Technology Previews, check Deactivate Native Canvas, click OK, then quit and relaunch Photoshop. 

Let us know if that resolves the lag.

Thanks.

Ranjisha

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 22, 2022 Feb 22, 2022

Copy link to clipboard

Copied

Thanks, it's fixed!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 22, 2022 Feb 22, 2022

Copy link to clipboard

Copied

LATEST

Thank you! Now it's working

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines