Lentidão ao usar a mesa digitalizadora na versão 23.2

New Here ,
Feb 22, 2022 Feb 22, 2022

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Trabalho com uma mesa digitalizadora da wacom, e percebi que apos a atualizaçao para a verção 23.2, o photoshop começou a apresentar um delay entre o tempo que eu utilizo a caneta e que o programa processa a ação.
Voltei para a versão 23.1 e esse problema parou.

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Adobe Employee , Feb 22, 2022 Feb 22, 2022
Hi there, We're sorry about the trouble experienced. We're here to help.  Thanks for highlighting this. Can you tell us your Windows version? Check if the Wacom drivers are up to date (Check)? Please re-install and reset the Wacom drivers; Steps: https://support.wacom.com/hc/en-us/articles/1500006265721-How-to-delete-Wacom-User-Preferences-. If this doesn't help, please launch Photoshop by Ctrl+K and open Preferences, click on Technology Previews, check Deactivate Native Canvas, click OK, then q...

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Adobe Employee ,
Feb 22, 2022 Feb 22, 2022

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If you go to Preferences > Technology Previews... and uncheck "Enable Native Canvas Rulers" and restart Photoshop, does the problem persist?


Senior Product Manager - Customer Advocacy - Digital Imaging

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Adobe Employee ,
Feb 22, 2022 Feb 22, 2022

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Hi there,

We're sorry about the trouble experienced. We're here to help. 
Thanks for highlighting this. Can you tell us your Windows version? Check if the Wacom drivers are up to date (Check)? Please re-install and reset the Wacom drivers; Steps: https://support.wacom.com/hc/en-us/articles/1500006265721-How-to-delete-Wacom-User-Preferences-.

If this doesn't help, please launch Photoshop by Ctrl+K and open Preferences, click on Technology Previews, check Deactivate Native Canvas, click OK, then quit and relaunch Photoshop. 

Let us know if that resolves the lag.

Thanks.

Ranjisha

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New Here ,
Feb 22, 2022 Feb 22, 2022

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Thanks, it's fixed!

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New Here ,
Feb 22, 2022 Feb 22, 2022

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Thank you! Now it's working

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