Liquify Screen does not show brush only the Hand icon

[joebakerphoto]

I am trying to liquify a layer and when I go into the Liquify screen, the brush icon changes to the hand and I cannot change it back.  When I click on the mouse, you can see the hand "grab" to move the image, but nothing else.  The Brush tool options are available and changeable; the Face Aware liquify works properly, but the Forward Warp and all of the tools are selectable, but you cannot use them.  Only the hand icon shows.  Any help is appreciated!

iMac 27 inch, Late 2013

macOS Sierra 10.12.2

3.2Ghz Intel Core i5

24 GB RAM

Geforce GT 755 1024MB

Photoshop CC 2017.0.1

Revision 20161130.r.29 x64

[c.pfaffenbichler]

Does the issue persist if you disable Graphics Processor Acceleration (by pressing ctrl-alt when invoking the Filter)?

[joebakerphoto]

I attempted this AM and yes the issue still persists after disabling the graphics processor. 

[c.pfaffenbichler]

What have you done for trouble-shooting so far?

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

[joebakerphoto]

I restarted my computer and also, I have uninstalled PS, rebooted and reinstalled PS.  The issue went away for a little bit.  I only have one action (frequency separation) and it has a few steps to it.  I do not install plugins or scripts. The issue seems to have started after the most major update of PS.  I use a Wacom Bamboo Tablet CTH-670 as well.  I have unplugged the table and attempted to edit with just the mouse, but still the issue persisted. 

[c.pfaffenbichler]

Did you restore the Preferences (uninstalling may not achieve this)?

[joebakerphoto]

I restored the Preferences and still the issue persists. 

[c.pfaffenbichler]

Seems unlikely but tut make sure: Does turning off »Use Graphics Processor« in the Performance Preferences and restarting Photoshop have any bearing on the issue?

[joebakerphoto]

Sorry for the long delay, but had to go to work.  I did uncheck the Use Graphics Processor and restarted PS.  It did not resolve my issue.  Thanks for all of the suggestions!

[Trevor.Dennis]

Joe, I have seen at least two similar posts to yours, and both with were using OSX.  It is a job finding things at the moment with the forum not syncing, and the forum search tool is hopeless.

This is from 12 days ago, but is not resolved.  10.2.2 on an MBP

LIQUIFY tool is not working

One similar post suspects plug-ins.  Try starting Photoshop while holding down the Shift key to force PS to ignore plug-ins and extensions.

Ahhh...   I should have checked the Feedback site straight away.  I looks like there is an issue with Sierra:

Photoshop 6: Stuck on Hand tool after update to Sierra | Photoshop Family Customer Community

[joebakerphoto]

I tried to disable plug-ins and extensions by holding down the Shift key.  The notification came up to "ignore all plug-ins and extensions", but the same issue persists. 

[joebakerphoto]

I also installed the WhiteWindowPlugin and it showed that it actually loaded.  However, the issue still remains. 

[Trevor.Dennis]

Sorry Joe.  I thought it was clear from my last paragraph.  There is an issue with Sierra that is causing this, and your best bet is to follow the thread on the Feedback site.  Jeff will tell what is happening hopefully.  You at least need to add your weight to that thread.  Sign in with the same ID and PW as this site (I think)

[Trevor.Dennis · Accepted solution]

joeb51690782 can you try the workaround in this thread, and see if it works for you?  Thanks

Hand tool remains selected in several menu's

[joebakerphoto]

Wow!  Yes, the workaround worked!  I will try and keep an eye on when it stops working to see if I can help pinpoint when it happens.  Thanks so much!  I don't use the liquify option very often, but I really needed it this time around!

[DenisChauKH]

Hi Dennis, I have the same issue, but the link you shared is not working anymore. Could you share it once again? thank you

[CMass]

It looks like that post was archived, however, check out this post that might help: https://adobe.ly/3Ad9rqG

^CM