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Liquify tool

New Here ,
May 22, 2024 May 22, 2024

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Hi!

I hope someone can help me.

I have an issue with the liquify tool, which works fine for every photo but one folder from a certain date, it will not work.

I get the error message that 'Could not complete the liquify command because the file is locked, you do not have the necessary permmissions, or another program is using the file'

 

I have checked everything,everywhere. Its not locked as far as i can see, the permissions are the same, its all the same as the other folders. I have restarted twice, logged out and back into Adobe and everyhing is up to date. I'm on a Dell Laptop, thats about all I know there.

 

Anyone have any idea, please?

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New Here ,
May 25, 2024 May 25, 2024

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I have the same issue have you found a solution?

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Community Beginner ,
May 27, 2024 May 27, 2024

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I to am having the same issue today as well. 

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Explorer ,
May 27, 2024 May 27, 2024

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I've started having this issue now too.  Never experienced it before.  Currently have the latest version, 25.9, could it have anything to do with that?

It happens every few photos I edit, when I use the liquify tool, it shows the prompt (attached): 
"Could not complete the Liquify command because the file is locked, you do not have necessary access permissions, or another program is using the file."

After I close the program and restart it, it seems to work again, but a few photos, the error comes up again.  



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Adobe Employee ,
Jun 06, 2024 Jun 06, 2024

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Hey there! I'll need more info to help you figure this out. Please share a video of this behavior & the system info from Photoshop Help > System info > Copy & paste into a text document > upload & attach here.

 

Are there any other significant applications running in the background? Does this happen with a specific document? Try pressing the ALT/OPT key when you click on Filter > Liquify Filter & check if that helps. 

 

Let me know how it goes. Thanks!
Sameer K

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Explorer ,
Jun 12, 2024 Jun 12, 2024

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Hello, I'm still experiencing this issue.  I've recently updated the program to version 25.9.1 and the issue is still happening.  I've attached a video showing the dialog box that appears when this issue happens.  I've also attached a text document with my system info.   When I restart the program the issue goes away however after several files where I apply the liquify filter, the prompt shows up again and won't allow me to use the liquify tool, unless I restart the program again.  

There are no other significant applications running in the background outside my browser, however this has never been an issue before.  I've used Photoshop for over a decade and haven't experienced this until I believe the 25.9 update.  I've tested and it happens with all document types, PSDs, JPGs, PNGs, etc.

Pressing the Alt Key when trying to click the liquify filter does not do anything, it actually closes dropdown selection window for me.  

Looking forward to hearing back from you.  Thank you.  


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New Here ,
Jun 15, 2024 Jun 15, 2024

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I'm having this exact same problem too and I'm a complete beginner trialling Photoshop and going through the tutorials. So far because of this problem I'm feeling super disappointed about my experience and really want to throw in the towel. I hope a solution is found soon cause there's so much I want to do on here. 

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