Losing text tool when copy/cut/paste

New Here ,
Aug 30, 2022 Aug 30, 2022

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This is very odd and i've never experienced it before.  I put it in bug reports because it feels like a bug.

 

So i am adding a block of text to my business cards template and when i go to copy and paste this block to the next business card i copy then the text tool turns into the move tool.  Clicking on the text tool in the toolbar does not work.  I literally have to bring another program's window forward the return to Photoshop to get the tool back.  Thank the goddess for Cmd-Tab to change windows but still, it's a pita.

 

Thanks for any help!

 

...jeep...

 

Photoshop 23.5.0

Mac OS Monterey 12.5

 

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Adobe Employee ,
Aug 30, 2022 Aug 30, 2022

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Hi @jeep thank you for the post.  A couple thoughts here to try.

 

Curious if you have tried changing the springboard keyboard shortcuts time? By default it is set to 200ms which is what it has been for years so if that doesn't work for your workflow, increase the timing or uncheck that option so that spring-loaded keyboard shortcuts are disabled if that fits your workflow.

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

-- Cory

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New Here ,
Aug 30, 2022 Aug 30, 2022

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Thank you so much, Cory.

 

I tried both of your suggestions:  springboard setting is as default and starting with brand new  default settings did not fix the issue.  Below is PS system info.

 

...jeep...

 

Adobe Photoshop Version: 23.5.0 20220809.r.669 0e07917 x64 Number of Launches: 42 Operating System: Mac OS 12.5.0 System architecture: Intel CPU Family:6, Model:5, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading Physical processor count: 8 Logical processor count: 16 Processor speed: 3800 MHz Built-in memory: 131072 MB Free memory: 83050 MB Memory available to Photoshop: 123112 MB Memory used by Photoshop: 70 % Crash Handler: Adobe DCX Version: 6.7.1 SAM SDK Version: 2.0.0-main.1351 ACP.local Status: - SDK Version: 2.7.1.1 - Core Sync Status: Reachable and compatible - Core Sync Running: 5.16.2.1 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 3.90.3 Content Credentials is not available Manta Canvas: Disabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: 2.8.1 TextEngine: Unified Text Engine ======= GPU
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CmdN: 1.13.2
CDP: 1.149.0
Projects: 1.4.5 Loaded at: 76 ms - launch time impact: 187 ms ccx-timeline (Prepared) 3.0.3.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 23.6.0.0 - from the file "Required Folder" Loaded at: 2477 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 23.12.0.0 - from the file "Required Folder" Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder" Loaded at: 76 ms - launch time impact: 0 ms Share Panel (Loaded) 1.0.3.0 - from the file "Required Folder" Loaded at: 77 ms - launch time impact: 0 ms CC Libraries Panel (Prepared) 3.19.237.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_237/" CAPTURE: 2.0.34 STOCK: 4.0.2 Substance 3D (Prepared) 0.1.3.0 - from the file "Required Folder" Photoshop UXP Export-As (Prepared) 5.8.13.0 - from the file "Required Folder" Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file "Required Folder" Loaded at: 2477 ms - launch time impact: 0 ms Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 2351 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 2351 ms - launch time impact: 0 ms Discover Panel (Loaded) 2.8.0.29 - from the file "Required Folder" Loaded at: 2478 ms - launch time impact: 11 ms Neural Filters (Registered) 1.13.3.0 - from the file "Required Folder" Extensions: Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_237/index.html” com.adobe.capture.extension 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_237/extensions/capture/capture.html” com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_237/extensions/stock-panel-licensing/index.html” ON1 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/onOne/index.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” com.adobe.cclibraries.manager 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_237/manager.html” Installed TWAIN devices: NONE

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