Lost Photoshop Creative Cloud Data (Please help me!)

New Here ,
Jun 04, 2022 Jun 04, 2022

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I have the Photoshop Photography plan with 20 GB of Creative Cloud space. Recently i reached the limit and went a little over 20 GB. My photoshop projects still saved though, and everything worked out fine, so i forgot about it.

Yesterday i then went and bought a new PC and downloaded photoshop on it. Everything worked out fine except all my work from the last like 30 days was not saved on my Creative Cloud. This is probably because i had no space left to save it on in the first place.

I know it's my fault for not upgrading my Creative Cloud to a larger plan and get more space, but what do i do? I really need my work back and i don't know what to do.

Thanks,
Willads

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Adobe Employee ,
Jun 06, 2022 Jun 06, 2022

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Do you still have access to the old PC? If so, you can either launch Ps on the old PC and save the cloud files locally as PSD's and copy them to the new machine or delete some of your files in the cloud and let the old PC sync the documents to the cloud. If you do the latter, they will be available for syncing down to the new PC. 

In short, all that work was still saved, it was just saved locally on the old PC. 

Director of Product Management - Adobe Photoshop

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New Here ,
Jun 07, 2022 Jun 07, 2022

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Yes, that is the perfect explanation. I just figered this out 2 days ago actually. But thanks so much for your response!

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