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Loupedeck plugin does not connect

New Here ,
Jul 02, 2022 Jul 02, 2022

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Hello I am having problem with loupedeck - it will not connect - have unistalled it and installed it again - in photoshop it only lets me see loupedeck info and not to connect and also in LrC internet error pops up

Screenshot 2022-07-02 at 21.09.31.png

Screenshot 2022-07-02 at 20.58.16.png

 

Best regards

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Adobe
Community Expert ,
Jul 02, 2022 Jul 02, 2022

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Hello I am having problem with loupedeck 

By @rakelpho

 

 

You might try support at Loupedeck to better assist with their plug-in:

https://support.loupedeck.com/

 

Jane

 

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Explorer ,
Jun 16, 2023 Jun 16, 2023

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I am not an expert on the communications things, but Loupedeck is using TCP ports (or something) internally for communicating between the Loupedeck service and target application plugins (Photoshop in this case).

It seems that you have restricted communications and that blocks Loupedeck from making a connection with Photoshop. You should whitelist Loupedeck software and allow it access to the TCP ports (or something) it requires.


// Karo Holmberg, Loupedeck (PO, Adobe Integrations)

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