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Low performance in new Export As

Community Beginner ,
Apr 21, 2023 Apr 21, 2023

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Hi. I have very low performance (like it takes 3+ minutes to open) in new Photoshop 24 Export As... (export as v5.8.23)

I changed to Legacy "Export As" and it's fine, but new version definetely has some problems


Checked on Windows 10, Photoshop 24, on more than one computer

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Adobe
Adobe Employee ,
Apr 21, 2023 Apr 21, 2023

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Hi @mateusz.skomorucha 

 

Thanks for sharing this with us.

Can you tell us how big the file is and its format? Does this happen with a newly created document as well?

Please try optimizing Photoshop performance: https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html.

 

Let us know how it goes.

 

Best, 

Ranjisha

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Community Beginner ,
Apr 25, 2023 Apr 25, 2023

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Thanks, I tried optimizing, it helped but not solved

New file with two artboards seems to work, even my old files sometimes work--- 

Error I am getting sometimes when trying to open Export As 
Error doesn't occur on freshly opened photoshop and on non-legacy Export As mode (but non-legacy is sooo slow sometimes)
mateuszskomorucha_0-1682410356543.png

 

In this moment non-legacy mode seems to work well and I am confused.

EDIT:// again is too laggy.

 

If I can check anything else regarding this problem please let me know

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Adobe Employee ,
Apr 25, 2023 Apr 25, 2023

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Thanks for the details.

You can try to reset the preferences of Photoshop using the steps mentioned here: https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

Please back up your settings prior to resetting the preferences.

You can check: https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

 

Let us know how it goes.

 

Best,

Ranjisha

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Community Beginner ,
Apr 26, 2023 Apr 26, 2023

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Resetting preferences did not help and Export As still opens slow.

Although my plugin which uses Export As to export without dialogbox sudenly work again (previously it was exporting very rarely)

I am content now, In will test it for couple more days and If i don't get anything new I will set your answer as correct

 

Thanks

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