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Mac M1 System Running OS 12.2.1 and PS 24.4.1 - Images not saving

New Here ,
May 18, 2023 May 18, 2023

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I've been retouching all morning with no issues, but have found that upon trying to save a file (that's under 1GB) that my Save or Save As dialogue box will not show when saving changes.

 

I've had this issue before, whereby I had to quit and start up PS, and have had this issue with the previous version of PS. Why does this bug keep creeping back? And how is the remedied?

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Adobe
Adobe Employee ,
May 18, 2023 May 18, 2023

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Hi @default9d0ruz3bnobj sorry to hear this.

 

A couple things to make sure we are starting at square one:

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

 

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