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I launch Photoshop and press File > New
Nothing happens at all.
File > Open and File > Open Recent behave as expected.
This started happening abruptly while I was using Photoshop 21. I have no idea what caused this fault.
I tried deleting the preference files. This made no difference. I discovered that CreativeCloud was showing a blank screen. I disinstalled CreativeCloud and reinstalled it. It then offered to update Photoshop to 22.1, which I did, updating CameraRaw at the same time.
Photoshop 22.1 is still not responding in any way to File > New.
Mac OS Catalina 10.15.7
Resolved the problem by a bodge:
[Note how your preferences are set in Preferences]
Close Photoshop
Windows - navigate to C:\Program Files\Common Files\Adobe\UXP
MacOS - navigate to Macintosh HD/Library/Application Support/Adobe/UXP
Then rename the UXP folder to ~UXP.
Open Photoshop [and reset the Preferences to what you want]
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More issues with this problem:
1. On starting Photoshop, it did not show the intro screen or the usual presentation screen but went straight to a blank rectangle.
2. It would not show the Save File As dialogue.
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Resolved the problem by a bodge:
[Note how your preferences are set in Preferences]
Close Photoshop
Windows - navigate to C:\Program Files\Common Files\Adobe\UXP
MacOS - navigate to Macintosh HD/Library/Application Support/Adobe/UXP
Then rename the UXP folder to ~UXP.
Open Photoshop [and reset the Preferences to what you want]
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Didnt work for me I'm afraid!
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Thank you! I have been trying so many options and this worked. Note for anyone else in the future who is also having this problem, I read that one option was to change the scratch disk. After finally accessing Preferences (through the above recommendation), I was able to easily change my scratch disk.
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Problem resolved! Thank you.
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I have mac os catalina ver 10.15.7 and photoshop dont open