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Macbook IOS High Sierra 10.13.6 update

New Here ,
Mar 13, 2023 Mar 13, 2023

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Is there a way to upgrade an old Macbook 2011 running on IOS High Sierra 10.13.6 in order to have Photoshop and Lightroom working? 

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correct answers 1 Correct answer

Community Expert , Mar 13, 2023 Mar 13, 2023

Hi @justing28927976 I'm assuming you either have a MacBook 2010 late edition or a MacBook Pro 2011 - either computer can only upgrade to High Sierra. Neither will accept Mojave OS.

The last compatible version of Photoshop was CC2020. If you have that installed, you're ok. If you want to run newer versions, you'll need to purchase new hardware.

If you need a link to download CC2020 (requires a subscription) go here, login and click the chatpod (lower right) and ask for an Agent. Adobe can supply

...

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Community Expert ,
Mar 13, 2023 Mar 13, 2023

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Hi @justing28927976 I'm assuming you either have a MacBook 2010 late edition or a MacBook Pro 2011 - either computer can only upgrade to High Sierra. Neither will accept Mojave OS.

The last compatible version of Photoshop was CC2020. If you have that installed, you're ok. If you want to run newer versions, you'll need to purchase new hardware.

If you need a link to download CC2020 (requires a subscription) go here, login and click the chatpod (lower right) and ask for an Agent. Adobe can supply a direct download link for you.

https://helpx.adobe.com/contact.html

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Community Beginner ,
Jan 17, 2024 Jan 17, 2024

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Hi there! Thanks for the info. I do have a MacBook Pro 2011, and your clarification about the OS upgrade options is super helpful. I currently have Photoshop CC2020, so it's good to know I'm on the last compatible version. If I ever decide to explore newer versions, I'll keep in mind the need for updated hardware. Appreciate the guidance! :rocket: I will appreciate you.

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Community Beginner ,
Jan 18, 2024 Jan 18, 2024

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Thanks

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Explorer ,
Mar 18, 2023 Mar 18, 2023

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I'm afraid High Sierra is the last version supported on old iMacs. However, you can still use 2019 versions (from ProDesignTools website). It will validate just fine with your new license.

 

For iMac 2010/2011 users running High Sierra

 

This worked for me for multiple Adobe software that I needed (and licensed for):

 

  1. Uninstall Creative Cloud App if it is newer than 2020. You might need to uninstall all existing Adobe software to do this.
  2. Download 2019 versions of the software from ProDesignTools (If you managed to get any 2020 versions from chat agent, old iMac or other means, you can use them as well)
  3. Important: Disconnect from the internet!
  4. Install your software, work your way up by year, beginning with 2019, then 2020.
  5. Connect to the internet and allow Creative Cloud App to update and retrieve your licensing info.
  6. Done

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Community Expert ,
Mar 28, 2023 Mar 28, 2023

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@Abu Masnur wow that’s really good to know, to clarify for me please - are you meaning that a user with a Creative Cloud licence can activate older versions using that licence?

So they would need to install the creative cloud app after running the older installers - or not?

 


neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management

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Explorer ,
Mar 31, 2023 Mar 31, 2023

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Correct.

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Community Beginner ,
Jan 17, 2024 Jan 17, 2024

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Thanks for giving me such informative guide.

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LEGEND ,
Mar 24, 2023 Mar 24, 2023

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I also have a 2011 MacBook Pro. I had Mojave on it for a while via a "patcher" utility, but at this point, Adobe requires Big Sur or later for their current apps. I recommend for almost everyone that they stay with supported OS versions.

FWIW, I was at Best Buy (Metro Detroit area) this week and they had two open box M1 Mac mini computers for $493 each. If I was on a tight budget, I'd pick up one of those, get a used display, keyboard, and mouse from a thrift store, and I'd have a nice little setup for just over $500 that was current and supported and would run Adobe apps well.

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Community Beginner ,
Jan 18, 2024 Jan 18, 2024

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You can help from their contact support

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