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MacBook Pro M2

Community Beginner ,
Jan 30, 2023 Jan 30, 2023

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Is there any time line on when adobe will support the new MacBook Pro M2. 

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correct answers 1 Correct answer

Community Expert , Jan 30, 2023 Jan 30, 2023

Apple Silicon is supported. Thus, M2 is already supported.

 

See 

https://community.adobe.com/t5/photoshop-ecosystem-discussions/adobe-lightroom-and-photoshop-work-on-apple-m2-chip-macbook-pro/td-p/13089609

 

When you install Photoshop on an ARM-based Apple Silicon processor (e.g. M1, M2) it will install and run natively.

https://helpx.adobe.com/photoshop/system-requirements.html

 

There are some known issues and limitations. M1 articles also apply to M2.

https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html

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LEGEND ,
Jan 30, 2023 Jan 30, 2023

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It should be now. Adobe supports Apple Silicon. 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Beginner ,
Jan 30, 2023 Jan 30, 2023

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there is support for M1 but from what I understand not the M2 yet. 

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Community Expert ,
Jan 30, 2023 Jan 30, 2023

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LEGEND ,
Jan 30, 2023 Jan 30, 2023

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quote

there is support for M1 but from what I understand not the M2 yet. 


By chris0527

Not so. 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Beginner ,
Jan 30, 2023 Jan 30, 2023

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Apps that run natively on Mac computers with Apple silicon

The following apps run natively on Mac computers with Apple silicon.

  ColdFusion (2021 release) Update 5*

  ColdFusion (2018 release) Update 15*

  Captivate 11.8*

  Substance 3D Designer

  Substance 3D Painter

  Substance 3D Sampler

  Adobe Premiere Elements 2023

  Adobe Photoshop Elements 2023

  Character Animator

  Creative Cloud desktop app*

  Acrobat*

  Acrobat Pro*

  InDesign*

  Adobe XD*

  Dreamweaver*

  InCopy

  Adobe Media Encoder

(*These apps run natively on Mac computers with M1 chip but we're still testing and optimizing them for Mac computers with M2 chip. We recommend using these apps currently in Mac computers with M1 chip only.)

We also continue to test and optimize other apps for Mac computers with Apple silicon.

WHEN WILL OTHER ADOBE APPS RUN NATIVELY ON MAC COMPUTERS WITH APPLE SILICON?

We are working to ensure that our other apps run natively on these computers, but don't have release dates for all our apps yet. We will update this document when more details are available.

Apps that run using Rosetta 2

If you're on Mac computers with Apple silicon, you can install the following apps using Rosetta 2 technology. The apps may initially take longer to open while Rosetta 2 translates them for use in your Mac computer.

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Community Expert ,
Jan 30, 2023 Jan 30, 2023

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That list says most apps already run on M2.

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Community Beginner ,
Jan 30, 2023 Jan 30, 2023

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This paragraph is what I'm talking about.  The M1runs natively but apparently not the M2. 

Adobe Media Encoder

(*These apps run natively on Mac computers with M1 chip but we're still testing and optimizing them for Mac computers with M2 chip. We recommend using these apps currently in Mac computers with M1 chip only.)

We also continue to test and optimize other apps for Mac computers with Apple silicon.

 

 

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Community Expert ,
Jan 30, 2023 Jan 30, 2023

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That note is only referring to apps in that list which are marked with an asterisk (*).

 

Acrobat, Captivate, InDesign etc.

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Community Expert ,
Jan 30, 2023 Jan 30, 2023

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Apple Silicon is supported. Thus, M2 is already supported.

 

See 

https://community.adobe.com/t5/photoshop-ecosystem-discussions/adobe-lightroom-and-photoshop-work-on...

 

When you install Photoshop on an ARM-based Apple Silicon processor (e.g. M1, M2) it will install and run natively.

https://helpx.adobe.com/photoshop/system-requirements.html

 

There are some known issues and limitations. M1 articles also apply to M2.

https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html

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Explorer ,
Feb 15, 2023 Feb 15, 2023

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This is not correct, I have been strictly told that the M2 is not fully supported. The liquify does not work properly at all on there and the pathing is not correct either. This makes it very hard to use. 

https://helpx.adobe.com/download-install/kb/apple-silicon-m1-chip.html

I was quoted from the above document - "These apps run natively on Mac computers with M1 chip but we're still testing and optimizing them for Mac computers with M2 chip. We recommend using these apps currently in Mac computers with M1 chip only." On this discussion thread https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-s-liquify-filter-not-loadin...

If it supposed to be working then it's not.

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Explorer ,
Feb 15, 2023 Feb 15, 2023

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Just FYI. When I tried to report the above issues as a bug my report was converted into a discussion. Is there any way to actually contact Adobe about issues? I have gone from an intel chip to a high spec brand new macbook pro with an M2 Max Chip and immediately see it is not working in the same way or correctly which is very frustrating when you've spent £5k on new equipment, which it is unclear whether it is properly supported.

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Explorer ,
Feb 15, 2023 Feb 15, 2023

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I rang adobe and explained, got cut off and got an email suggesting this thread 😅

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LEGEND ,
Feb 15, 2023 Feb 15, 2023

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To contact Adobe:

https://www.adobe.com/about-adobe/contact.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Expert ,
Feb 15, 2023 Feb 15, 2023

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quote

I was quoted from the above document - "These apps run natively on Mac computers with M1 chip but we're still testing and optimizing them for Mac computers with M2 chip. We recommend using these apps currently in Mac computers with M1 chip only." On this discussion thread https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-s-liquify-filter-not-loadin...

 

As already mentioned earlier in this discussion, the Adobe article regarding Apple Silicon compatibility requires careful reading regarding which apps the note about the M2 applies to.

https://helpx.adobe.com/download-install/kb/apple-silicon-m1-chip.html.

 

The qualifying note about the M2 does not apply to the entire list of apps.

 

The footnote in parentheses about the M2 refers only to the apps listed in that article which are marked with an asterisk.

 

JohnWaller_0-1676496063469.pngexpand image

 

That said, various posts in these forums indicate that there are clearly bugs to be fixed with some apps and the M2 chip.

 

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Community Expert ,
Feb 15, 2023 Feb 15, 2023

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Hi, it seems that it was a misinterpretation of that page, the text quoted is the legend for the apps starred with an asterisk.

 

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LEGEND ,
Feb 15, 2023 Feb 15, 2023

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So... it is supported. But SJW7 has found a couple of problems. These may well be nothing to do with the M2; there are plenty of other bugs and limitations! So I suggest you start a completely new topic, with a title identifying what doesn't work. Mention the system and M2 chip, but the important thing is the symptom.

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Explorer ,
Feb 17, 2023 Feb 17, 2023

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Hi, I don't know if this will help anyone, but I was having an absolute nightmare with how buggy Photoshop was being on my new Macbook Pro with M2 Max chip and this has fixed it for me (Fingers crossed, it's been 2 days)

I think the issue was when I logged into Adobe Creative Cloud on my new Macbook - the migration assistant from Apple had already ported over the original version of photoshop (the Intel version from my 2019 Macbook Pro with Intel Chip), CC then popped up and said it would replace it with the Apple Silicon version and the settings. It never worked correctly from the offset, I tried every setting suggestions (all the native canvas boxes checked and unchecked, graphics processor etc)

In the end I decided to fully remove photoshop and I followed these steps to remove the settings and temporary files from my computer (Make sure you make a note of all the settings you need as you have to copy it across manually and save all your actions down and make a note of your workspace layout and toolbar etc.) 

I did this, https://www.drbuho.com/how-to/uninstall-photoshop-mac followed by this to get rid of temp files https://www.drbuho.com/how-to/fix-scratch-disk-full-error-in-ps (You don't need to buy the thing just use the manual instructions)

I also made sure CC wasn't backing up my Photoshop settings etc and the I re-installed and set up manually. So far for me this seems to have worked. I am just speculating, but it seems to me the issues are introduced when CC moves you over from the Intel version to the Silicon version with the settings copied over. (I am also going to post this in another thread I started about this issue, so if you see this elsewhere that's why) 

 

Anyway, hope this helps someone.

SJ

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Community Expert ,
Feb 17, 2023 Feb 17, 2023

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I think that sounds like a very plausible explanation and it all goes to show that "migration" is always asking for trouble. Install the application from scratch.

 

Migrating preferences and settings is also risky. I never do it. Not only does it not necessarily mean exactly the same thing in the new version, but preferences are rewritten on every application exit and errors accumulate. An irregular shutdown can corrupt them. A fresh prefs file every now and again never hurts.

 

BTW you don't normally need to clear scratch files. They will get deleted automatically - unless the machine crashes, in which case they may be left behind.

 

Clearing out temp files in general is best done with disk cleanup in the operating system.

 

The "official" recommendation of 20 GB free space for the scratch disk is wildly misleading. 20 is nowhere near enough for any serious work! 200 is more like it, but if you're working with big files you may need 500 GB - 1 TB.

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Community Expert ,
Feb 17, 2023 Feb 17, 2023

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Hi! @SJW7  thank you for the follow up.

A first thing to try before reinstalling is to restore your preferences to the default using this manual method:
https://helpx.adobe.com/photoshop/using/preferences.html#Manually it lets you keep a copy on the desktop that you can use to revert the process. (in your case, there were maybe some settings related to the intel version, or some cruft from Rosetta, etc.

A good tool to assist you to remove everything Adobe related is the Creative Cloud Cleaner tool: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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New Here ,
Mar 31, 2023 Mar 31, 2023

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Photoshop 24.3 installed through Creative Cloud on Macs with M2 chip fails installation at 90%. When I reached out to support they reccomended going back to 24.2 or 24.1 and to install Rosetta 2. Which doesn't make any sense that we would need rosetta 2 if everything is already supported. Supposedly version 24.4 may be the fixed version whenever that comes out. That is what I was told through their support chat. Also when they tried to connect to my machine with their remote access it required Rosetta 2 install aswell. I know there are people out there like myself that really don't want to install Rosetta on our machines. I know... I know...  it's okay if y'all disagree with me/us :-). Hope this clears up some confusion. 

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Community Expert ,
Mar 31, 2023 Mar 31, 2023

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LATEST

Hi, there is no need to use rosetta, unless you have some older plugins to use...

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New Here ,
Mar 19, 2023 Mar 19, 2023

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Liquify doens't work with my mac book pro M2. I have to stop the use of the graphic processor in Photoshop to make it work, but then I can't use face detection. Many Mac M1 & M2 users report this issue. 

It's really anoying to go to photoshop preferencies, shut down the graphic processor and open it after, again and again, doing that is a waste of time and workflow and it's getting on many people nerves. Please Adobe, do something. Thanks

 

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LEGEND ,
Mar 19, 2023 Mar 19, 2023

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Liquify doens't work with my mac book pro M2.

 


By Guillaume28831633rrl7

Try logging into another Mac user account (you should make a new one); still not working? 
Try starting up in Safe mode (hold down Shift Key when booting*), still not working? 
* How to start your M2 Mac in Safe Mode
On your Mac, choose Apple menu () > Shut Down.
After your Mac shuts down, wait 10 seconds.
Press and hold the power button until the startup disks and Options appear.
Press and hold the Shift key, then click Continue in Safe Mode.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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