P: MacBook Pro Apple M2 Max Laggy Liquify

Report · Mar 16, 2023

MacBook Pro Apple M2 Max 96GB RAM - Photoshop 24.2
I recently changed to this new computer and photoshop is super laggy in tools like liquify and other filters, the brush lags a lot!
Even the zoom is slow.
Even my 2015 MacBook is faster at these tasks.

I don't know what is going on but something can't be right...

Report · Jan 08, 2023

Hallo. Ich habe eine kurze Frage. Bei meinem 2022 MacBook Pro mit M1 MAX wird der Verflüssigen-Filter nicht angenommen bzw. übernommen. Ich bearbeite mein Bild ganz normal im Filter und nach dem übernehmen ist es wieder weg.

Gleiche Software am Windows-Rechner funktioniert ohne Probleme.

Habe schon die Setting zurückgesetzt aber ohne jeden Erfolg

LG

Report · Jan 08, 2023

There's a similar thread where @Ranjisha Sengupta made some recommendations that you could try:

Photoshop's liquify filter not loading on macOS

Report · Jan 27, 2023

Leider lässt sich das Verflüssigen-Werkzeug auf meinen Macbook Pro nicht verwenden. Es passiert beim Klicken und verschieben rein gar nichts. Ich verwende ein Macbook Pro M1. Adobe Photoshop Version: 24.1.1 20230112.r.238 4bbfa7a arm64; Betriebssystem: Mac OS 13.0.0 Systemarchitektur: Apple M1, HybridCPU(4:4) Physischer Prozessor: 8 Eingebauter Speicher: 16384 MB

Bitte helfen Sie, es ist wichtig für eineb Auftrag, der dringend abgeschlossen werden muss, vielen Dank! (Die Lösungen aus dem verlinkten Thread haben nicht geholfen)

Report · Jan 27, 2023

Hi @Kai28136661zwnp try holding the Opt key and choosing Liquify. Did that resolve?

Otherwise you can go to Preferences/Technology Preview and check "Disable Native Canvas".

Report · Mar 14, 2023

It's a pretty annoying and probably hard-to-replicate Liquify bug:

When there are other layers on top of the layer that's being liquified, all looks fine in the Liquify section, but on return to Photoshop UI the result is not applied.

This only happens about a third of the time.

The workaround is to move the layer that is about to be liquified to the top of the layer palette and move it back where it belongs after. 'Load last mesh' doesn't work either when this happens.

Anyone else seeing this?

System: MacBook M2 Max, macOS Ventura, Photoshop 24.2.0

Report · Mar 14, 2023

Update - after watching this more, this Liquify not returning result is happening regardless of whether the layer is on top.

Sometimes it will return a result, sometimes not.

The only workaround I know at the moment is to try again and hope it will actually apply what I did in the filter window.

Report · Mar 14, 2023

Hi @fastfingers

Try the following:

Go to Preferences/Technology Preview and check "Disable Native Canvas" - Restart Photoshop.
If you hold down the Alt key when you select Filter > Liquify... does it work correctly without crash?

Report · Mar 14, 2023

@CoryShubert , thank you.

Tried it:

1. Deactivate Native Canvas makes things really slow even on M2 Max (could be because I work in 16bit)

2. Starting Liquify with Alt key - I assume makes the filter CPU only. Yes it works without a crash, I'm not sure yet about the bug appearing or not (working correctly).

Both 1 & 2 slow down a lot, really losing the smoothness of working on a M2 Mac. So will come back to this once I deliver my project in a day or so, and try to replicate the bug with Alt + Liquify.

Report · Mar 17, 2023

Hi @Abreu.pedro a similar thread with updates from Adobe:

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-liquify-filter-stops-working-after-450-500...

Report · Mar 17, 2023

Thank you @Abreu.pedro, curious if you use any plugins by Damon D Bell?

If so then the thread below that @kevin stohlmeyer posted is for your issue and once we hear back from you we can merge it so you are informed on the progress of the fix.

Report · Mar 18, 2023

Hi Kevin! No, zero plugins instaled yet..

Report · Mar 28, 2023

Just got a new MB Pro M2 Max and Photoshop 24.3.

Everything is lightning fast until I open Liquify and the mouse is unsusable. It lags in a way that makes it impossible to work. I use a Logitech Mouse but the trackpad is the same.

Everything works perfectly on my MB Pro M1 Pro.

Please fix it! I can't work!!!

THanx

Report · Mar 28, 2023

Welcome to the Photoshop Community @ppdix. It'll help if you include more info about what you see. Could you please share a screen recording of this behavior & the system info of Photoshop from Help > System info > Copy & paste into a text document > upload to Creative Cloud files (https://assets.adobe.com/files) and share the link here.

As a test, press & hold the OPT key when you go to Filter > Liquify filter to skip using GPU & try again.

To be sure, you can try resetting Photoshop to the default.

Go to the location of the preference folder below and rename it to backup. https://helpx.adobe.com/photoshop/using/preferences.html

macOS: In the Finder, hold down the Option key when using the Go menu > Library > Go to Preferences/Adobe Photoshop [version] Settings
Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2023 > Rename > Adobe Photoshop 2023. old)

These changes will give a fresh start to Photoshop as a fresh install.

Let me know how it goes. Thanks!
Sameer K

Report · Mar 28, 2023

Thanks for confirming plugin usage.

You've mentioned Photoshop 24.2, please update Photoshop to the latest version 24.3 via the Creative Cloud desktop app.

If the issue exists, it'll help if you include more info about what you see. Could you please share a screen recording of this behavior & the system info of Photoshop from Help > System info > Copy & paste into a text document > upload to Creative Cloud files (https://assets.adobe.com/files) and share the link here.

As a test, press & hold the OPT key when you go to Filter > Liquify filter to skip using GPU & try again.

Thanks!
Sameer K

Report · Mar 28, 2023

Hi Sameer., thanks for your reply. I did everything you asked. Reset the preferences. It still lags in Liquify.

But holding the option key and bypassing the GPU seems to work but the redraw of the photo is slow but at least the cursor works fast as expected. It is clearly a GPU issue with M2 Max.

here is the system info

Adobe Photoshop Version: 24.3.0 20230316.r.376 37b4b38 arm64

Number of Launches: 1

Operating System: Mac OS 13.0.0

System architecture: Apple M2 Max, HybridCPU(8:4)

Physical processor count: 12

Built-in memory: 32768 MB

Free memory: 17258 MB

Memory available to Photoshop: 29697 MB

Memory used by Photoshop: 70 %

Crash Handler: Adobe

DCX Version: 6.23.1

SAM SDK Version: 3.6.4

ACP.local Status:

- SDK Version: 3.0.1.1

- Core Sync Status: Reachable and compatible

- Core Sync Running: 6.4.0.12

- Min Core Sync Required: 4.3.66.28

Live Edit Client SDK Version: 4.0.0

Content Credential Helper Version: 0.5.3

Manta Canvas: Enabled.

Alias Layers: Disabled.

Highbeam: Enabled.

Touch Bar Property Feedback: Enabled.

Image tile size: 1024K

Image cache levels: 4

Font Preview: Medium

HarfBuzz Version: HarfBuzz Not Initialized

TextEngine: Unified Text Engine

======= GPU

Native API stable: True

OpenGL API stable: True

OpenCL API stable: True

GPUDeny: 0

GPUForce: 0

useGPU: 1

useOpenCL: 1

isGPUCapable: 1

GPUName: Apple M2 Max

GPUVendor: APPLE

IsNativeGPUCapable: 1

IsOpenGLGPUCapable: 1

IsOpenCLGPUCapable: 1

HasSufficientRAM: 1

GPU accessible RAM: 22,906 MB

Required GPU accessible RAM: 1,500 MB

UseGraphicsProcessorChecked: 1

UseOpenCLChecked: 1

Display: 1

Display Bounds: top=0, left=0, bottom=1117, right=1728

High DPI Monitor

Main Display

------- Sniffer output

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Launch GPUSnifferThread

[1 ms]

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"/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/MacOS/sniffer" -baseTimeMS=94384872 -comment=Photoshop Version: Adobe Photoshop 24.3.0 20230316.r.376 37b4b38 arm64

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sniffer -baseTimeMS=94384872 -comment=Photoshop Version: Adobe Photoshop 24.3.0 20230316.r.376 37b4b38 arm64

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1

GPU accessible RAM: 21,845 MB

VRAM: 21,845 MB

Dedicated System RAM: 0 MB

Shared System RAM: 0 MB

API version: 2.1 (2.1 Metal - 83)

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Vendor name: APPLE

Driver date: UNKNOWN

Driver age: UNKNOWN

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CGL ID: 16940800

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# devices: 1

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Preferred: TRUE

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Attachment: UNKNOWN

# attached displays: 0

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VRAM: 22,906 MB

Dedicated System RAM: 0 MB

Shared System RAM: 0 MB

API version: 1.2 (OpenCL 1.2 (Sep 30 2022 01:13:12))

Device version: 1.2 (OpenCL 1.2 )

Vendor name: APPLE

Driver date: UNKNOWN

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Application folder: /Applications/Adobe Photoshop 2023/

Photoshop scratch has async I/O enabled

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Startup, 926.4G, 23.9G free

Required Plugins folder: /Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/PlugIns/Required/

Primary Plugins folder: /Applications/Adobe Photoshop 2023/Plug-ins/

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AdobeXMPScript.framework AdobeXMPScript 79.c0204b2def 79.c0204b2def

libdynamic-napi.framework Torq Native local

ICUUnicode.framework ICUUnicode 14.0.04ee3a5

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AdobeCrashReporter.framework AdobeCrashReporter 10.5.6

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dvaaudiodevice.framework dvaaudiodevice 23.0.0.0

LogSession.framework LogSession 8.2.0.16

dvaaudiodsp.framework dvaaudiodsp 23.0.0.0

PlugPlugExternalObject.framework 11.5.2.130

AdobeSVGAGM.framework AdobeSVGAGM 4.0.0 79.b4ac713.

dvametadataapi.framework dvametadataapi 23.0.0.0

WRServices.framework WRServices 17.5.1 17.5.1.0

AdobeBIBUtils.framework AdobeBIBUtils 4.0.0 79.533c8ff20b.

boost_threads.framework boost_threads 23.0.0.0

CloudAILib.framework CloudAILib 27.1.0.170

SPBasic.framework SPBasic 27.1.0.170

AdobeCoolType.framework AdobeCoolType 8.2.0 79.533c8ff20b.

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AdobeMPS.framework AdobeMPS 9.0.0.52553 79.52a7d42b8

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Unified Extensibility Platform uxp-6.5.2-1-11944b3

UPIC 2.6.0

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Optional and third party plugins: NONE

Duplicate and Disabled plugins:

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Unified Extensibility Platform - Extensions:

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Installed TWAIN devices: NONE

Report · Mar 30, 2023

I have this same issue on the M2 Pro (Mini). Mouse lag (Temp disabling the GPU works). When I forgot to disable and zooming in too fast I ended up having to force quit.

I think PS is only optimised for the M1 silicon.

Report · Mar 30, 2023

https://helpx.adobe.com/acrobat/kb/apple-silicon-m1-processor-support.html

Report · Mar 31, 2023

I have the exact same problem! Please fix adobe.

Report · Mar 31, 2023

well that sucks, I have a beast of a new Mac Book Pro and can't use it...

Report · Mar 31, 2023

Photoshop 2022 liquify still works fine, so I switch to that when I need it. But there are things in 2022 that don't work right, so then I switch to 2023 😞

Report · Apr 03, 2023

I have the same issue. New M2 Max MBP. Please fix this Adobe..

Report · Apr 03, 2023

Hello I am having the same issues noted here. I have a new Macbook Pro M2 Max and cannot use liquify because of how slow and delayed it is.

Report · Apr 04, 2023

@Deleted User did you try and did this work?

Try the following:

Go to Preferences/Technology Preview and check "Disable Native Canvas" - Restart Photoshop.
If you hold down the Alt key when you select Filter > Liquify... does it work correctly without crash?

Report · Apr 04, 2023

Same here, it stopped for a bit, but it's restarted again and I don't have time to constantly reset my preferences. I also don't want to turn off the GPU as this messes other stuff up. It's a total pain and really slowing me down, please fix. Apple Silicon M2 Max 96GB RAM, 1.75TB available space.

Report · Apr 04, 2023

@Abreu.pedro will pass this on to the team to look into.

Adobe Community

P: MacBook Pro Apple M2 Max Laggy Liquify

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