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MacOS 11 Big Sur Error message: PhotoshopServer cannot open due to a problem

Community Beginner ,
May 24, 2021 May 24, 2021

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Hello!

After installing Mac OS Big Sur, I had to upgrade PSE to v19. But since then this error message is regularily occurring after starting my Mac Mini (2018), even without starting PSE. I guess there still is a conflict between Big Sur and CreativeCloud, but I don't need CC and I don't want it yet. I am quite happy using PSE offline and I just want to get rid of that error message.
Many thanks in advance for any support provided.

Chris

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correct answers 1 Correct answer

Community Beginner , May 26, 2021 May 26, 2021

Thank you, this was my fault. I wanted to write '… upgrade from PSE 19 to PSE 2021 …'

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Community Expert ,
May 24, 2021 May 24, 2021

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You need to upgrade your PSE19 to PSE21.

PSE2019 is not built to run on Big Sur. You've upgraded your OS past compatibility.

https://helpx.adobe.com/photoshop-elements/kb/macos-big-sur-compatibility.html 

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Community Beginner ,
May 26, 2021 May 26, 2021

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Thank you, this was my fault. I wanted to write '… upgrade from PSE 19 to PSE 2021 …'

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Community Expert ,
Jun 01, 2021 Jun 01, 2021

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Do you have the Creative Cloud desktop app installed? If so, have you checked it for updates?

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Community Beginner ,
Jun 01, 2021 Jun 01, 2021

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I just found this in PSE support community:

quote

We are happy to announce the release of Photoshop Elements 2021.2!

Build: 20210304.m.156367


By Mohit Goyal

You may now compare this with the attached 'ABOUT PSE' screenshot of my ADOBE PSE 2021 v19 (!!)
By the way … the Update option there is dimmed.

 

 

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Community Expert ,
Jun 02, 2021 Jun 02, 2021

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Ive compared – you are already on that same version which is why you can't upgrade...

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Participant ,
Apr 11, 2022 Apr 11, 2022

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Elements is not part of the Creative Cloud suite and Creative Cloud app will not offer updates to Elements.

 

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