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Menus not working in Photoshop

Community Beginner ,
Jul 29, 2021 Jul 29, 2021

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I found the drop down menus in Photoshop no longer drop down when clicked.  The solution that worked for me was to disable the Intel display adapter (which I wasn't using) in control panel. Leaving only the Nvidia adapter.

 

I'm using an Intel PC with Windows 11 and an Nvidia Geforce 2060 

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correct answers 1 Correct answer

Community Beginner , Aug 06, 2021 Aug 06, 2021

 I have the two monitors connected to an Nvidia Geforce 2060 card and I resolved the problem by disabling the onboard Intel graphics adapter (which I'm not using)  after I read a post elsewhere that suggested this as fix for a related issue (can't remember what exactly)

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Community Expert ,
Jul 29, 2021 Jul 29, 2021

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Hi

Photoshop has not been tested to run on Windows 11, you could try a preference reset to see if it helps

2021-07-29 11_14_26-© 0070.tif @ 100% (RGB_8#).png

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Community Beginner ,
Aug 06, 2021 Aug 06, 2021

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 I have the two monitors connected to an Nvidia Geforce 2060 card and I resolved the problem by disabling the onboard Intel graphics adapter (which I'm not using)  after I read a post elsewhere that suggested this as fix for a related issue (can't remember what exactly)

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Community Expert ,
Nov 15, 2022 Nov 15, 2022

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Adobe writing on GPU issues.

Here are some suggestions from Adobe for GPU issues.

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

Another possible option: Does turning on »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews) and restarting Photoshop have any bearing on the issue?

 

 

I hope this helps

neil barstow, colourmanagement net :: adobe forum volunteer:: co-author: 'getting colour right'

google me "neil barstow colourmanagement" for lots of free articles on colour management

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