Meu photoshop fecha sozinho ao tentar abrir qualquer arquivo.

New Here ,
Apr 15, 2022 Apr 15, 2022

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Não sei o que fazer, já atualizei, desisntalei e instalei de novo. Mas nada funciona, não consigo trabalhar no photoshop pois não da para abrir nada nele.

 

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Adobe Community Professional ,
Apr 15, 2022 Apr 15, 2022

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What are your specs?

Photoshop version, OS version, RAM, HD Space, Scratch Disk, Graphics Card(s)?

Have you done any recent updates? If so was it working before the update?

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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New Here ,
Apr 26, 2022 Apr 26, 2022

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Então... Tenho a ultima versão do photoshop 2022.

Sistema operacional windows 10, ham 8 gigas, hd 1TB, PLACA DE VIDEO DE G-FORCE DE 4 GIGAS.

Era pra funcionar normal... Mas quando eu tava mexendo nas configurações, eu desativer o processador grafico. Agora funciona normal.

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Community Beginner ,
Apr 18, 2022 Apr 18, 2022

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Estou com o mesmo problema... qualquer arquivo que abro o Ps trava e danifica o arquivo... 

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Adobe Community Professional ,
Apr 18, 2022 Apr 18, 2022

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Same question to you - what OS/Photoshop Version, RAM, HD space, scratch disk, graphics card(s) and where are you trying to save to?

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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Community Beginner ,
Apr 18, 2022 Apr 18, 2022

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Photoshop v 23.3
RAM 16,0 GB
HD 466 GB
ESPAÇO DISCO 210 GB
NVIDIA v 391.35 GeForce GT 730
Windows 10 Pro - v 21H1

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Community Beginner ,
Apr 18, 2022 Apr 18, 2022

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SAVE IN MY HD
Thanks Kevin...

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Adobe Community Professional ,
Apr 18, 2022 Apr 18, 2022

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Your graphics card does not support the latest versions of Photoshop.

You will either need to upgrade your card or downgrade your PS in order to work.

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Specifically - the minimum OPS/Sec is 2000 your GT 730 clocks in under 800. This will not work.

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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Community Beginner ,
Apr 18, 2022 Apr 18, 2022

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Thanks Kevin, I'll try... 

 

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Community Beginner ,
Apr 18, 2022 Apr 18, 2022

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which version is suitable for my system?

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Adobe Community Professional ,
Apr 18, 2022 Apr 18, 2022

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Anything 2020 or newer is going to have those constraints. Turning off the GPU settings in PS also does not help if you plan to do any graphic heavy items like warps or liquify.

With a GPU that slow, you're better off upgrading it.

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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New Here ,
Apr 19, 2022 Apr 19, 2022

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Olá BABI24090459mu6e .. volte uma atualização antes. Tenho a mesma placa de vídeo que você e no meu caso resolveu. O photoshop pede para que atualizemos o drive da placa de vídeo, porém a ultima versão disponivel é de 2018. Você vai ver isso clicando, dentro do Photoshop em: Ajuda > Compatibilidade com GPU

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