• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

mi photoshop se está cerrando y no puedo entrar,.

New Here ,
May 21, 2023 May 21, 2023

Copy link to clipboard

Copied

No puedo usar mi photoshop desde hace dias porque se cierra.

TOPICS
Windows

Views

80

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
May 21, 2023 May 21, 2023

Copy link to clipboard

Copied

Assuming you have the correct system specs, I suggest you reset the Photoshop preferences, which you can do under the General tab in Photoshop preferences (then closing and reopening the application).

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 21, 2023 May 21, 2023

Copy link to clipboard

Copied

Can you provide more details please? It is closing after opening it and doing what? Are you able to open image or it closes when opening image of after or... If you can start application can you post content of Help > System Info?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 22, 2023 May 22, 2023

Copy link to clipboard

Copied

LATEST

Hi @keila290529946yld 

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines