Microsoft Edge WebView2

Participant ,
Nov 18, 2021 Nov 18, 2021

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Does anyone know why there are seven instances of Microsoft Edge WebView2 running alongside Photoshop 2022?  I hope I've solved the freezing/crashing issue but Psd is still running sluggishly and  I would still like to know about this change.

 

I'm looking at Task Manager on Windows 10 Pro, 64-bit (updated just a few days ago).

 

Thanks, Sidney

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correct answers 1 Correct answer

Community Beginner , Feb 23, 2022 Feb 23, 2022
Actually, I'm not having a problem with this. Everything works fine for me. I suppose there is an occasional lag when I start Photoshop as its trying to hit the Creative Cloud. However, overall it works as expected. I was replying to the original thread because it seemed like there was some confusion as to the reason WebView2 was showing up in the Task Manager. In regards to your comment/question, you're probably correct. That may have something to do with it. I probably wouldn't disable that as...

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Community Beginner ,
Jan 25, 2022 Jan 25, 2022

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I am having this issue too with Illustrator. The program runs like garbage, constantly in a Not Responding status. It's becoming impossible to do the work I need to do under these performance conditions. I have a good rig : i9 10850k procesor, 64GB of memory, all solid state M2 drives and a GeForce RTX 2080 8 GB video and Illustrator simply sucks, it lags out terribly, my screen whites/gray's out for long minutes at a time constantlly.  I have to save like every hour or risk losing so much work. Saves take 10 minutes of Not Responding every time.

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New Here ,
Jan 26, 2022 Jan 26, 2022

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So I did a lot of troubleshooting on my own and for Photoshop - perhaps it will work in Illustrator as well - I allocated less ram to Photoshop. So instead of 70% like most reccomend, I now have it on 50%. I have also set the cache level to 2 instead of 4 because it still crashed and/or froze when I had it at 4. It still takes forever to open but it seems to have stabilised the program. I am currently running 23.1, I was originally running 22.0. 

It could still be an issue with the webview2 and/or with the GPU/VRAM.

But what I have stated about has actually worked. 

Ram Allocated: 50% 
Cache Level: 2 

AGAIN, this worked in Photoshop, I am unsure as to how it will work in Illustrator, I do not actively use the program on a regular basis. 

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Community Beginner ,
Feb 01, 2022 Feb 01, 2022

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So through some trial and error, I had made a custom tree top forest texture that was a seamless overlap. That texture was all over my map file and it was the source of my latency while using the program. The texture is very complex and based off of a 1.5" x 1.5" square with 100's of tree outlines everywhere.  If I just emptied the texture while working on my map an just outlined with a .25 stroke the textures my performace went back to normal. 

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Community Beginner ,
Feb 17, 2022 Feb 17, 2022

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I'm running 23.2 and I just reconfigured my settings to what you mentioned. It still runs like crap and ever since the update, PS has been insanely slow. Only working on an 800x800 file that's 2mb, yet I can't even zoom in without freezing. Adobe products have been giving me hell lately since I updated. I never should've updated.

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New Here ,
Feb 22, 2022 Feb 22, 2022

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Bonjour,

 

J'ai eu le même soucis et je viens de faire une modification dans les "préférences->Modules Externes" de Photoshop, j'ai désactiver (décocher) "Permettre la connexion à internet pour les extensions" dans les Extensions héritées.

 

J'ai recommencé mon travail sans encombre et je n'ai pas eut de processus "Microsoft Edge WebView2" sous Photoshop.

 

Un hasard, peut-être mais si cela peut servir. Si vous pouviez tester à votre tour pour confirmer ou invalider la solution.

-------

I had the same problem and I just made a change in Photoshop's "Preferences->External Modules", I disabled (unchecked) "Allow Internet connection for extensions" in Legacy Extensions.

 

I restarted my work without a hitch and I did not have a "Microsoft Edge WebView2" process in Photoshop.


A coincidence, perhaps, but if it can help. If you could test in turn to confirm or invalidate the solution.

 

Thks

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Community Beginner ,
Feb 22, 2022 Feb 22, 2022

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Thanks! I will try this.--
Sent from Gmail Mobile

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Community Beginner ,
Feb 22, 2022 Feb 22, 2022

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indeed, angenoire.  it was slowing photoshop down and wreacking havoc with memory and cpu percentages.

 

first, i went to plugins > preferences > generator > uncheck "enable remote connections."

below that, under legacy extentions > uncheck "allow extensions to connect to the internet."

 

second, i searched the c drive for anything named edge and either deleted or renamed the folder.  it's a good thing to do, regardless.  i even found the file which keeps reinstalling the damn thing.  called "edgeupdate."

 

for the last couple weeks, no problem with edge running in photoshop.

 

haven't noticed it in other products i use (premeiere, illustrator, bridge).

 

good edge hunting, folks.

 

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Adobe Community Professional ,
Feb 22, 2022 Feb 22, 2022

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@trent_reker Unfortunately, that is not changing anything for me yet. With one tab and no images open... 

 

JainLemos_0-1645553886225.png

JainLemos_0-1645554357617.png

 

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New Here ,
Feb 22, 2022 Feb 22, 2022

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I've started having problems with Photoshop due to [removed by moderator] Edge Webview 2. It doesn't look like there's any way to really get rid of it. Now it's up to Adobe to find a way to accommodate this useless monster. We'll just have to nag at them until they cave. I'm starting now.

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Community Beginner ,
Mar 17, 2022 Mar 17, 2022

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This worked!  Woohoo!  

 

Thank you very much.

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New Here ,
Feb 22, 2022 Feb 22, 2022

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I just chatted with an Adobe representative who says Adobe is aware of this problem and is developing a work-around that will result in a new version of Photoshop soon. In the meantime, we just have to deal with it. I had Photoshop crash repeatedly over the weekend, making a digital coloring project take three times as long as it ought've. 

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Adobe Community Professional ,
Feb 23, 2022 Feb 23, 2022

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Thanks, @eedeycv. That sounds promising! Sorry to hear about your crashes, though. I know it's frustrating. 

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Adobe Community Professional ,
Feb 23, 2022 Feb 23, 2022

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A lot of applications display formatted information in essentially a bespoke web browser window, because its easy to program CSS and HTML. Adobe doesn't write its own web browser, on Windows they just use the system solution which is Microsoft Edge (which is an offshoot of Google Chrome, which is an offshoot of Apple Safari.)

Adobe has moved away from its older way of doing things which involved Flash, so this is a big improvement.

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New Here ,
Feb 23, 2022 Feb 23, 2022

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Póki co od 12h testuję taki manewr i się sprawdza:

Po odpaleniu PS włączam menedżer zadań" i zakańczam zadania "edge" (wystarczy zakończyć jedno i znikają wszystkie). Póki nie zrestaruję PS'a to nie włącza się w trakcie pracy Edge. 

Działanie pewnie chwilowe zanim poprawi to Adobe, ale ... wydaje się, że działa. No nic, testuje dalej.

Pozdrawiam i trzymam kciuki 🙂

Artek

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Community Beginner ,
Feb 23, 2022 Feb 23, 2022

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Please note: this is just my theory... I suspect that everything on the Photoshop Home screen uses a Microsoft WebView2 Controller to display its contents. In other words, a browser window displays the files in the Creative Cloud, Tutorials, etc. They use a browser to build a hybrid desktop/web application window. Since the browser is already capable of doing what they need to do (i.e. display text and images), it is easier to just use the Edge browser. They know it is installed on Windows by default and so it is safe and convenient. I imagine a similar thing is happening on the Mac. However, they likely use the Safari browser over there. Both of these browsers are WebKit under the hood so the experience is the same or close to the same across both platforms. This means: it is predictable. How effecient this is to do, I assume, remains to be seen. This is not uncommon. Many vendors build hybrid applications these days. Any desktop application that hits a "cloud service" probably has a broswer window underneath.

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Adobe Community Professional ,
Feb 23, 2022 Feb 23, 2022

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@D. Humann I think you're right about that. I have “Auto show the Home Screen” disabled in Preferences, but I guess it always has to be available. How do you have your Plugins Preferences set? Generator? Maybe “Allow Extensions to Connect to the Internet” has something to do with this as well, including using the Neural Filters? But I'm not sure if that would require Edge Webview 2. Hmmm....

 

**Be sure to block out your Hostname and IP address info if you post a screenshot**

2022-02-23 09_53_53-Window.jpg

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Community Beginner ,
Feb 23, 2022 Feb 23, 2022

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Actually, I'm not having a problem with this. Everything works fine for me. I suppose there is an occasional lag when I start Photoshop as its trying to hit the Creative Cloud. However, overall it works as expected. I was replying to the original thread because it seemed like there was some confusion as to the reason WebView2 was showing up in the Task Manager. In regards to your comment/question, you're probably correct. That may have something to do with it. I probably wouldn't disable that as there are certain things in the app (like various Technology Previews) that require the internet to function.

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Community Beginner ,
Feb 25, 2022 Feb 25, 2022

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Whi is the answer saying "NOTHING TO SEE HERE" marked a the answer when another post says Adobe is aware of this and is making code changes.

That does not compute.

 

Also the edge is right there in their folder. Adobe includes this on purpose. It's not a mystery. Just software that's more and more bloat over time.

ArtifactMaps_0-1645827512856.png

 

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Community Beginner ,
Feb 25, 2022 Feb 25, 2022

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The REAL solution is to delete that file in the pic above.

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Community Beginner ,
Feb 25, 2022 Feb 25, 2022

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If that "solution" works for you then delete the file. Good luck.

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Explorer ,
Jun 24, 2022 Jun 24, 2022

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Thank you, PERFECT SOLUTION.

Finally PS doesn't freeze anymore.

Hate to spend hrs on every update to solve new issues.
And they keep asking to upgrade.
No thank you

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Participant ,
Feb 23, 2022 Feb 23, 2022

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It's Feb 2022 and I'm no longer having any problems with Photoshop. Everything except Developer Mode is enabled in Plugins prefs.

 

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Community Beginner ,
Apr 19, 2022 Apr 19, 2022

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As a 20 year Photoshop user, and professional photographer (that depends on stability!) I can say that NOTHING has crashed my Photoshop workflow harder or more persistently than Microsoft Edge WebView2. The solution: simple - open task manager, select the Photoshop drop-down, right-click on Microsoft Edge WebView2 and END TASK. Viola! No more random crashes, no more crashing when I use any of the select tools, no more crashing when working with multiple photos open, no more crashing when opening a photo from Lightroom... the list goes on.

Dear Friends at Adobe, I love and appreciate you all. I know you work hard to keep a very complex program running smoothly, and I'm thankful for your work. PLEASE investigate this. 

Faithfully yours,
Brian
HeckmanPhotos

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Community Beginner ,
Apr 22, 2022 Apr 22, 2022

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It freezes when this happens.. so I can't even send crash report or get a recovery file save. It sucksssssss...I keep losing work.

 

The last 3 times I got this freeze (where I eventually just have to shut the program down because it will never respond) I was moving a couple layers around.

 

I only started having this happen recently.

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Community Beginner ,
May 03, 2022 May 03, 2022

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Well... I spoke too soon... The crashing started again...
More crashing when trying to use the "select subject" tool... AND when I'm trying to open a photo by right clicking on it and selecting "open in photoshop".... AND when I just open photoshop by itself... 

I've updated my drivers (after completely removing the old drivers with a utility called DDU), I've disabled the 
"Use Graphics Card" option under the Perfomance tab in Preferences... I've done EVERY SINGLE THING that Adobe recommends, and many things besides, like testing every component in my rig, a fresh install of Windows 10 on a brand new hard drive....

I'm getting awfully tired "HELPING" Adobe find the problem with their software that I'm PAYING for.

HERE'S YOUR SOLUTION:
Hey Adobe ~ Here's a sincere suggestion. Bring 20 different computers into your lab, ( different manufacturers, custom builds like mine, etc) and have your techs use Photoshop for one full day every week. When problems occur (and they will!) then YOU go through your steps, and YOU go through your error reports, and YOU go through your dump reports, and YOU invest your time in trouble shooting the issues so that WE DON'T HAVE TO. 

 

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