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I just updated PS to 24.1.0 and see other neural filters except background creator, which is the one I want. Any advice on how why it's missing and how I can get it? I quit and re-started the app but it didn't do anything. I also tried restarting the app with shift + option + command pressed (on mac) and that didn't do anything. Thanks in advance.
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Background Generator is still in beta. You can access it by downloading the Photoshop Beta in your Creative Cloud desktop app.
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What are your image specs? Size, color space, bit depth. Be aware this is still a beta piece of software so there are no guarantees of smooth usage. There will be some bumps as they work on features...